13 days old

Wire Transfer Representative II

UNFCU
Long Island City, NY 11101
  • Job Code
    115037637

US-NY-Long Island City

Category: Operations

Overview

Responsible for the timely and accurate execution of all incoming and outgoing wires. Perform a variety of duties that allow UNFCU and its members to meet their financial obligations. Adheres to global payment practices and applicable US and international regulations. Provides hands-on training for new hires and addresses day-to-day training needs for incumbents in the Wire Transfer Representative I position.

Responsibilities

  • Process USD and FX wires via FedLine Advantage and other RTGS (Real Time Gross Settlement) money transfer payment systems.
  • Contract and settle exception foreign currency transactions on behalf of UNFCU and its members.
  • Participate in the end-of-day balancing between UNFCU and money transfer payment systems used.
  • Adhere to FedLine terminal security and OFAC regulations. Ensure all wire transfers are transmitted in accordance with REG J BSA.
  • Monitor daily cash positions in wire clearing accounts held at various locations to ensure adequate balances to facilitate daily need; coordinate balances with Accounting on a daily basis.
  • Practice vigilance in the detection of potentially fraudulent wire transfer requests.
  • Coordinate collection of daily item counts across wire functions and provide daily processing statistical updates to UNFCU management.
  • Participate in the review, decision and action of returned wire requests that require rerouting.
  • Assist in the coordination effort between the Wire Transfer Representative I and Wire Transfer Representative II teams on a daily basis to assess the number of wires to be processed. As necessary, distribute work amongst the teams to facilitate completion in the most efficient manner and monitor progress of daily processing across the teams to meet deadlines.
  • Ensure incoming wire transfer exceptions intended to be credited to UNFCU accounts are posted the same day they are received. When necessary, engage in appropriate communication with other areas within UNFCU and/or other financial institutions to obtain proper course of action with the payments identified as exceptions.
  • Handle high volume of member communication via telephone and/or email with an excellent level of accuracy and/or handle more complex wire transfer-related member inquiries with an excellent level of accuracy.
  • Provide training to new incumbents in the role of Wire Transfer Representative I and/or provide ongoing support to Wire Transfer Representative I team members that require assistance, particularly when the Payments Supervisor is not immediately available.
  • Ensure that various mailboxes used by the Wire Transfer Representative I team to manage internal correspondence pertaining to wire transfers are accessed. Ensure all the data exchanged internally is retrieved, verified, and matched so that the exception wires can be executed on the same day.
  • Participate in projects as requested and/or provide additional support to the team during times when the Payments Supervisor is unavailable; for example, day-to-day work flow management, exception handling, or problem solving support activities.
  • Perform any additional assignments as needed.


Qualifications

TYPE & AMOUNT OF EXPERIENCE:
  • High School diploma, plus some college coursework completed in relevant subjects (i.e. Accounting, Business Administration, etc.), and a minimum of 2-3 years experience in a global high-volume payments environment within a financial institution


TECHNICAL COMPETENCIES:
  • Knowledge of cash management as it pertains to high-value, urgent transaction processing
  • Intermediate Microsoft Office skills



BEHAVIORAL COMPETENCIES:
  • Strong attention to detail and excellent organizational skills
  • Excellent customer service orientation and interpersonal skills
  • Professional verbal & written communication skills
  • Ability to manage relationships throughout the organization
  • Ability to multi-task in a fast paced environment


WORK ENVIRONMENT/CONDITIONS:
  • Standard office conditions
  • Willingness to work flexible hours


In addition to any specific job requirements in connection with Bank Secrecy Act and/or OFAC (BSA), employee must (i) be aware of BSA matters commensurate

with the position; (ii) report any suspicious activity to the manager or compliance department; and (iii) satisfactorily complete any required BSA training.

PI115037637

<br/>US-NY-Long Island City<br/><br/><b>Category:</b> Operations<br/></br><b>Overview</b><br><br>Responsible for the timely and accurate execution of all incoming and outgoing wires. Perform a variety of duties that allow UNFCU and its members to meet their financial obligations. Adheres to global payment practices and applicable US and international regulations. Provides hands-on training for new hires and addresses day-to-day training needs for incumbents in the Wire Transfer Representative I position.<br><br><b>Responsibilities</b><br><br><ul><li>Process USD and FX wires via FedLine Advantage and other RTGS (Real Time Gross Settlement) money transfer payment systems. </li><li>Contract and settle exception foreign currency transactions on behalf of UNFCU and its members.</li><li>Participate in the end-of-day balancing between UNFCU and money transfer payment systems used. </li><li>Adhere to FedLine terminal security and OFAC regulations. Ensure all wire transfers are transmitted in accordance with REG J BSA. </li><li>Monitor daily cash positions in wire clearing accounts held at various locations to ensure adequate balances to facilitate daily need; coordinate balances with Accounting on a daily basis. </li><li>Practice vigilance in the detection of potentially fraudulent wire transfer requests. </li><li>Coordinate collection of daily item counts across wire functions and provide daily processing statistical updates to UNFCU management.</li><li>Participate in the review, decision and action of returned wire requests that require rerouting.</li><li>Assist in the coordination effort between the Wire Transfer Representative I and Wire Transfer Representative II teams on a daily basis to assess the number of wires to be processed. As necessary, distribute work amongst the teams to facilitate completion in the most efficient manner and monitor progress of daily processing across the teams to meet deadlines.</li><li>Ensure incoming wire transfer exceptions intended to be credited to UNFCU accounts are posted the same day they are received. When necessary, engage in appropriate communication with other areas within UNFCU and/or other financial institutions to obtain proper course of action with the payments identified as exceptions.</li><li>Handle high volume of member communication via telephone and/or email with an excellent level of accuracy and/or handle more complex wire transfer-related member inquiries with an excellent level of accuracy.</li><li>Provide training to new incumbents in the role of Wire Transfer Representative I and/or provide ongoing support to Wire Transfer Representative I team members that require assistance, particularly when the Payments Supervisor is not immediately available. </li><li>Ensure that various mailboxes used by the Wire Transfer Representative I team to manage internal correspondence pertaining to wire transfers are accessed. Ensure all the data exchanged internally is retrieved, verified, and matched so that the exception wires can be executed on the same day.</li><li>Participate in projects as requested and/or provide additional support to the team during times when the Payments Supervisor is unavailable; for example, day-to-day work flow management, exception handling, or problem solving support activities.</li><li>Perform any additional assignments as needed. </li></ul> <br><br><b>Qualifications</b><br><br><strong>TYPE & AMOUNT OF EXPERIENCE:</strong><br><ul><li>High School diploma, plus some college coursework completed in relevant subjects (i.e. Accounting, Business Administration, etc.), and a minimum of 2-3 years experience in a global high-volume payments environment within a financial institution</li></ul><br><br><strong>TECHNICAL COMPETENCIES:</strong><br><ul><li>Knowledge of cash management as it pertains to high-value, urgent transaction processing </li><li>Intermediate Microsoft Office skills</li></ul><br><strong> </strong><br><br><strong>BEHAVIORAL COMPETENCIES:</strong><br><ul><li>Strong attention to detail and excellent organizational skills</li><li>Excellent customer service orientation and interpersonal skills</li><li>Professional verbal & written communication skills </li><li>Ability to manage relationships throughout the organization</li><li>Ability to multi-task in a fast paced environment</li></ul><br><br><strong>WORK ENVIRONMENT/CONDITIONS:</strong><br><ul><li>Standard office conditions</li><li>Willingness to work flexible hours</li></ul><br><br>In addition to any specific job requirements in connection with Bank Secrecy Act and/or OFAC (BSA), employee must (i) be aware of BSA matters commensurate <br><br>with the position; (ii) report any suspicious activity to the manager or compliance department; and (iii) satisfactorily complete any required BSA training.<br/><br/> <img src="https://analytics.click2apply.net/v/aQm4Z4FjjZQ8U1QphdwDW"> <p>PI115037637</p>

Categories

Posted: 2019-11-01 Expires: 2019-12-02

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Wire Transfer Representative II

UNFCU
Long Island City, NY 11101

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