10 hours

Windows System Engineer

Five9, Inc.
San Ramon, CA 94583
Windows System Engineer


 


Five9 is a leader in Cloud based Call Center solutions and one of the Bay Areas fastest growing companies. To complement our rapid growth, we are actively looking for an experienced Windows Systems Engineer to join our Technical Operations team (part of the Cloud Operations group).  Our headquarters is located in San Ramon, CA, and we continue to expand globally. We offer a very competitive base salary, full benefits package, and an attractive employee stock purchase plan.  Five9 is a high energy environment with lots of room for personal and professional growth. The ideal candidate for this role will have a deep understanding of systems administration technologies, strong analytical and troubleshooting skills, and excellent communication skills.

 


Key Responsibilities:  



  • Planning, installation, configuration and support of virtualized and bare metal Windows 20012R2 / 2016 / MS SQL servers and server clusters

  • Maintenance, troubleshooting and backup of MS SQL servers

  • Windows DNS infrastructure administration

  • Monitor systems health, performance and alerts

  • Assist with other functions like monthly server security patching, OS images and templates updates

  • Plan, execute and balance multiple projects at the same time

  • Create detailed system administration documentation, knowledgebase and other procedures

  • Work on tickets and tasks assigned in a timely manner

  • Follow change management process and implement changes in off-hours maintenance windows, when needed

  • Participate in on-call rotation



Key Requirements:




  • B.S. in Computer Science or equivalent experience




          Strong Experience in:



  • Microsoft Windows Servers  2008/2012/2016 administration

  • PowerShell Scripting

  • Multi-Forest Active Directory administration

  • MS SQL Server 2008/2012 administration



    Proficient Knowledge of:

     

  • VMware ESXi

  • SAN/NAS storage infrastructure

  • Windows Servers Security

  • DNS, SSL certificate, Cookies and HTTPs protocol



    Experience with:

     

  • VoIP/SIP/Telecom is highly desired

  • WFO Systems such as Verint is a huge plus



 


 
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Posted: 2018-12-10 Expires: 2019-01-09

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Windows System Engineer

Five9, Inc.
San Ramon, CA 94583

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