11 days old

UX Design Researcher

GE Energy
Seattle, WA 98104
Role Summary:As a UX Researcher, you will deepen our understanding of our customers and the users of the products in Software Platform UX Group. You understand and champion the importance of research to the product process and represent the needs of our users to the product teams you work with. As a UX Researcher you will execute on multiple small to medium sized projects as an individual contributor with a focus on user research.

Essential Responsibilities:In this role, you will:

+ Contribute to the discovery, execution, analysis, and synthesis of user research

+ Advocate for user research and help champion buy in from stakeholders and businesses

+ Participate in discussions and activities related to current research projects

+ Contribute to effective documentation of research and testing including notes, photos, video, as well as the resulting analysis, metrics, and recommendations

+ Evaluate of current and emerging design, technology, industry, and market trends

+ Display familiarity of Agile / Lean UX methodologies

Qualifications/Requirements:Basic Qualifications:

+ Bachelors Degree in Research or Design (Interaction, Graphic, or Industrial), or in STEM Majors (Science, Technology, Engineering, and Math)

+ A minimum of 3 years' experience

Eligibility Requirements: (Country Specific)

+ Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

+ Must be willing to travel up to 35% of the time

+ Must be willing to work out of an office located in Seattle, WA when not travelling

Desired Characteristics:Technical Expertise:

+ Research and recommends both short- and long-term research activities, contributing to the creation of a research plan

+ Conducts qualitative and quantitative research activities such as ethnographic studies and usability studies

+ Creates and communicates research artifacts, findings, reports, and recommendations with stakeholders.

+ Participates in planning of research topics and usability tests and contributes to the analysis and synthesis of research findings.

+ Contributes to management of usage analytics and Voice of the Customer solutions, mining usage data, and communicating findings to stakeholders

+ High attention to detail; extremely strong written and verbal communication skills

+ Deep knowledge of research tools such as Morae Observer, Camtasia, Axure, InVision, and Omniture

Business Acumen:

Knows key cross-functional concepts that impact the company, business priorities, & organizational dynamics.

Keeps current on industry landscape and brings new ideas to the team. Maps industry trends to internal vision.

Joins and participates in industry associations and conferences.

Explain to various stakeholders through the design thinking process to frame a project and creates artifacts to facilitate shared understanding of business benefit.

Understands key principles of design thinking and research, what it is and why it is important. Explores all ideas, regardless of their source.

Identifies new project opportunities based on design thinking principles and prior outcomes.

Understands that designing, validating, developing and deploying products and services for infrastructure-level domains requires attention to complexities between systems.

Personal Attribute:

Works with cross-functional teams and cross-business teams and assist in driving broadreaching solutions across the function / business.

Influences change through others and begins to set a vision for future change; evangelizes the practice of interaction design to GE business leaders.

Understands the skills necessary for contributing to constructive conversations utilizing active listening and validating the information needs of stakeholders and users.

Demonstrates a deep passion for learning and courage to push the boundaries of ones own thinking.

Acts and decides appropriately when all available information may not be possible to obtain

Demonstrates the ability to connect, extract information, and communicate with customer groups

Asks questions appropriate to translating an abstract problem into a roadmap for identifying solutions

Pilots new ideas and processes that have not been utilized before.

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.com

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Washington;Seattle;


Posted: 2019-11-06 Expires: 2019-12-06

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UX Design Researcher

GE Energy
Seattle, WA 98104

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