14 hours
2018-07-192018-08-18

USARC Tier I Analyst - Level I Job

SAIC
BROOMFIELD, CO
  • Job Code
    436950
USARC Tier I Analyst - Level I Job

USARC Tier I Analyst - Level I Job

Date: Jun 23, 2018

Location: Broomfield, CO, US

Company: SAIC

USARC Tier I Analyst - Level I (Job Number:436950)

Description:

JOB DESCRIPTION:
The Helpdesk for a Department of Defense contract in Broomfield, CO has an opening for a Helpdesk Specialist. This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a DoD Secret security clearance, Security + and ITIL V3 Foundations certifications.

Qualifications:

TYPICAL EDUCATION AND EXPERIENCE:

- AA Degree in related discipline; Or, High School and up to two (2) years of related experience with certification.

CLEARANCE REQUIREMENT:

- This position requires the ability to obtain a DoD Secret security clearance.



REQUIRED EDUCATION:


- High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred.

REQUIRED SKILLS:

- Comprehensive knowledge in the use of personal computers.
- Proven ability in the use of all pertinent software applications.
- Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.
- Must demonstrate customer service, leadership and team skills.
- Experience in desktop and networking support, IT concepts and help desk software.
- Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.
- Must be able to think logically and act decisively in critical situations.
- Ability to distinguish between different types of issue and select the correct source for solution.
- Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.
- Works on assignments that are semi-routine in nature.
- Interacts daily with supervisor, peer groups, and customers.
- Interaction normally involves exchange or presentation of factual information.

DESIRED SKILLS:

- Active Directory,
- Anti-virus,
- VPN,
- Avaya

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAICs approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: May 25, 2018, 5:47:50 PM
Primary Location: United States-CO-BROOMFIELD
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time


Nearest Major Market: Denver

Job Segment: Engineer, Security Clearance, Military Intelligence, Systems Engineer, Federal Government, Engineering, Government

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USARC Tier I Analyst - Level I Job

SAIC
BROOMFIELD, CO

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USARC Tier I Analyst - Level I Job

SAIC
BROOMFIELD, CO

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