7 hours

Upgrades Coordinator

  • Job Code
Company ASML

Job Title: Upgrades Coordinator

JobID: 12540-req1806#7975370

Location: Chandler, AZ, 85286, USA

Description: ## **Introduction**

ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.

We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA.

## **Job Description**

The CS Upgrades FF Coordinator will be responsible for planning, execution and completion of machine commercial upgrade activities at the customer’s site (Pre-fingerprint through CSR/SNL) in safe, quality oriented, predictable and efficient manner.

Responsibilities include:
Site Auditing, Upgrade document maintenance, manpower planning, timely ordering and proper disposition of parts and tooling, facilitation of all escalations (technical, customer, structural, etc) and hand off of the machine back to the customer.

The CS Upgrades FF Coordinator will perform his/her duties through collaboration with the HW/Recovery/Lead Engineers, Generalists, Material Handlers, LSC, local office and higher technical groups (GSC, D&E; etc) and will take operational direction from the Regional PL/PM.

The CS Upgrades Field Coordinator is responsible for the consistent daily reporting of upgrade progress and issues to all relevant stakeholders via the ZRGP (Zero Repeat Game Plan) Document. The daily report will follow Customer Support FFU department reporting WoW (Way of Working) and in alignment with CS Field Upgrades department KPI’s.

The CS Upgrade Field Coordinator will be responsible for transferring knowledge w.r.t. the newly upgraded system to the local CS regional office and will obtain sign off to indicate transfer of the machine back to local office responsibility.

The CS Upgrade Field Coordinator will create a post upgrade evaluation report detailing all issues encountered including resolutions, lessons learned during the upgrade and post machine performance data. He or She will be expected to identify and propose implementation of safety and efficiency improvements that will enhance our predictability in upgrade execution timing.

The CS Upgrade Field Coordinator is expected to travel 80% continentally with occasional World Wide travel to support other regions as needed. The Coordinator will reside in Chandler, Arizona and reports directly to the CS-FF-US Group Lead.

## **Education**

A Bachelors degree in an Engineering or Technical discipline is highly preferred or equivalent experience.

## **Experience**

Experience in coordinating highly complex, technical projects that include tracking parts, machines, manpower, and input from numerous stakeholders with strict deadlines.

Must be able to keep calm under pressure, have strict attention to detail, the ability to communicate well and in timely fashion and track all the "moving parts" of a complex, high dollar project.

In depth experience with large and complex Excel spreadsheets using Macros.

## **Personal skills**

Exemplary communication skills, including active listening

Composed personality with a history of staying cool under fire.

## **Context of the position**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.

* The employee is occasionally required to move around the campus.

* The employee may occasionally lift and/or move up to 20 pounds.

* May require travel dependent on company needs.

* Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

* Can work under deadlines.

* The environment generally is moderate in temperature and noise level.

* Must be able to read and interpret data, information, and documents.

* Can observe and respond to people and situations and interact with others encountered in the course of work.

* Can learn and apply new information or skills.

## **Other information**

EEO/AA (W/M/Vets/Disability) Employer

*Location:* Chandler - AZ, US

*Level:* Bachelor

*Experience:* 0-2 Starter

*Available since:* 5/5/2018

*Functional area:* Project Management, System Engineering, Procurement

*Background:* System Integration, Logistics / Supply Chain Management, Other- Technical

*Reference:* req1806


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