1+ months

Telephone Operator/UKHC

Lexington, KY 40507
Posting Details

Job Title Telephone Operator/UKHC
Requisition Number DU02588
Department Name H6555:Admitting
Work Location Lexington, KY
Salary Range $10.00-14.36/hour
Type of Position Temporary
Position Time Status On Call
Required Education

HS

Required Related Experience

0

Required License/Registration/Certification

None

Physical Requirements

The physical requirements of this positon include: Regularly sitting at a computer workstation for extended periods of time with repetitive motions.

Shift

This position is on call and the candidate would need to work 30 hours a month. It is primiarliy for the weekends 9am to 8pm.

Job Summary

The PBX Operator will provide prompt, sensitive and professional responses to callers regarding their questions, complaints, or grievances. This position will also collaborate and serve as a liaison between callers and UK HealthCare staff, physicians, administration, and departments by transferring calls appropriately; monitoring the front entrance, and responding to emergency calls by implementing the appropriate CODE; and adhere to UK Healthcare Behavioral Expectations at all times.

Skills / Knowledge / Abilities

The ideal candidate will have the ability to manage multiple tasks and/or projects while accurately completing routine functions in a fast paced, high intensity, professional work environment; proficient in Microsoft Office; excellent attention to detail; effective written and verbal communication skills; ability to solve routine problems and manage resources; demonstrated ability to provide superior customer service, time management, and judgment; and respect for confidentiality and diversity.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Clerical experience preferred.

Deadline to Apply 09/17/2019
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2019-05-02 Expires: 2019-10-09

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Telephone Operator/UKHC

University of Kentucky
Lexington, KY 40507

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