**Job Description Summary**

In this role, you will be responsible for configuring Workday HCM modules and provide overall application support. As a member of the Workday DevOps team youll disrupt, re-imagine and deploy contemporary HR practices and processes across the globe.



**Job Description**



**Roles and Responsibilities**



In this role, you will:



Provide overall application support for the Workday HCM system

Perform Workday configurations including routine break/fix support and regression testing

Ensure the system functions as designed based on the business requirements

Maintain and provide front line support for the Workday HCM application

Enhance the security of the application based on discretionary/special projects that include Workday configuration, custom reports, business process design and testing support

Work on multiple projects and other duties as assigned

See and understand the holistic picture and recognize and understand any impacts to downstream systems, and hub /data warehouse

Understand and follow defined configuration standards and best practices

Understand and ensure security and data privacy standards

Demonstrate the understanding of Agile software development lifecycle and able to distinguish the core inputs and outputs in each cycle.

Engage in technical discussions; participate in technical designs and present technical ideas through white boarding

Execute in a fast pace delivery mode and focus in delivering tasks to meet the product release goal

Understand whole Workday product, its modules and the interrelationship between them while being an expert in security configurations

Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs

Work directly with service architects to help reproduce and resolve customer issues

Drive projects that improve support-related processes and our customers technical support experience with minimal guidance

Work on critical, highly complex customer problems that may span multiple services

Collaborate with cross functional stakeholders



**Additional Information**



**Relocation Assistance Provided:** No