26 days old

Student: Sales and Customer Service Associate

Lexington, KY 40507
Job Title Student: Sales and Customer Service Associate
Requisition Number SE02786
Department Name 3J5SE: Student Employment
Work Location Lexington, KY
On Campus/Off Campus Off Campus
Salary Range $10/ hour
Type of Position Student
Position Time Status Part-Time
Preferred Education/Experience

Preferred Skills:
We only succeed together, so we’re looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren’t afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.
  • Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.
  • Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with other in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.
Hours per Week

20-30hrs/wk

Job Summary

You must be a current UK student to apply for this position. This position is with an off campus employer and is not affiliated with the university.

Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best?

If the answer is “yes,” we want you on our team! We are the leader in accessible massage and skin care. As a sales and customer service associate at our Hamburg franchised location, you’ll join a wellness community that’s 35,000 strong. And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.
  • Establish relationships with members and guests to grow and retain a client base.
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here’s what’s in it for you:
  • The rewards of the job go beyond the difference you’ll make in the lives of members and guests.
  • We offer a culture of care that inspires you to be your best with:
    • Benefits that help you take care of you including employee membership, discounted services, and eligibility for company health insurance.
    • A healthy compensation plan that rewards your hard work with competitive hourly rates and additional monthly bonuses!
    • A dynamic, energizing environment where you’re consistently challenged, never bored.
    • Training to help you grow and refine your sales and customer service skills.

    We Believe Our Differences Make Us Better! We’re excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

    If you’re ready to put your amazing sales and customer service skills to work to help people feel their best, we can’t wait to meet you.
    Skills / Knowledge / Abilities

    Required Skills, Knowledge, and Abilities:
    As a team, we’re committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

    • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
    • Promoting the value of total body care by educating clients on new and expanded services, selling our Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
    • Driving member retention through outreach via phone and email to current members.
    • Upholding our core values of optimism, gratitude, excellence, consistency and empathy.
    • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
    Deadline to Apply 03/02/2021
    University Community of Inclusion

    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

    Anticipated Start Date 02/15/2021

    Categories

    Posted: 2021-02-04 Expires: 2021-03-06

    Career Employment at UK

    UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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    Student: Sales and Customer Service Associate

    University of Kentucky
    Lexington, KY 40507

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