16 days old

Student: Brand Ambassador

Lexington, KY 40507
Posting Details

Job Title Student: Brand Ambassador
Requisition Number SE02445
Department Name 3J5SE: Student Employment
Work Location Lexington, KY
On Campus/Off Campus Off Campus
Salary Range $9-10 per hour Based on Experience
Type of Position Student
Position Time Status Part-Time
Preferred Education/Experience
Hours per Week

10-20 hrs per week

Job Summary

You must be a current UK student to apply for this position.

The Brand Ambassador is responsible for generating sales by providing the customer with an exceptional shopping experience. Brand Ambassadors truly act as the face and voice of our Company, build brand recognition, and successfully promote our product through the engagement of customers in meaningful ways to increase our Companys brand awareness and to generate sales. The Brand Ambassador is expected to role model our values and our Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

Responsibilities:

  • Consistently demonstrate the Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
  • Drive our brand loyalty through being knowledgeable about all loyalty programs and consistently informing customers of each program.
  • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
  • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
  • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customers individual style.
  • Promote awareness and growth of our brands by introducing customers to additional brand channels.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
  • Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
  • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
  • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
  • Understand and adhere to all company policy and procedures.
Skills / Knowledge / Abilities

Qualifications:

  • Previous retail experience preferred.
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to receive feedback and take action when appropriate.
  • Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
  • Available to work a flexible schedule to include evenings, weekends and holidays.
  • Ability to handle multiple tasks while working in a fastpaced and deadlineoriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient with technology.
Deadline to Apply 12/05/2019
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Anticipated Start Date 11/18/2019

Categories

Posted: 2019-11-05 Expires: 2019-12-05

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Student: Brand Ambassador

University of Kentucky
Lexington, KY 40507

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