14 days old

Store Operations Lead Business Partner - Small Format Operations

Minneapolis, MN 55415

Store Operations Lead Business Partner Small Format Operations

About Us:

Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers.

Right on pace with Targets distinctive retail brand, Target Store Operations is transforming for the better. Here, your work directly supports the store mission to be the guest-favorite through successfully developing and communicating the processes for operations, structure, model, technology and workforce management activities at 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how theyll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you offer specific and valuable experience within the massive store operations scope? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then youll have success on one of our dynamic teams. A role withinRemodel, Small Format, and New Store Operationsmeans a big opportunity to continuously improve the how new stores come to life and how remodels modernize and enhance the guest experience in stores.

As the Lead Business Partner Small Format Operations, you will:

  • Use your talents and experience to serve as a Small Format process expert, project manager and primary representative of Stores and Store Operations in cross functional project meetings. You will lead all components of project management, in-store project execution and implementation, and identify opportunities for process and project improvements to innovate and improve the Small Format business and guest experience.
  • Act as the primary representative of Stores and Store Operations in project meetings, manage Small Format remodels and special projects by influencing timing and store selection, support in the creation of field communication, and manage store implementation.
  • Influence key business partners to drive change for Small Format stores across a large diverse Cross Functional Team (CFT) of internal partners from a variety of functions, including Construction, Store Design, Store Operations, Procurement, Marketing, Transportation, Merchandising, S&P, GSCL, Capital Finance, etc.
  • Establish comprehensive project plans and hold partners accountable to ensure all deadlines are met including: store communication, updating online tools and tracking mechanisms and data sets, and providing information to partners.
  • Use data, insights and research to develop plans and make business decisions for Small Format stores.
  • Manage high/low scope Special Projects spanning Fulfillment, Replenishment, Front End, Sales Floor, and Food businesses.
  • Maintain close contact with the field team to understand operational opportunities and solicit feedback on a regular basis. Act as a store advocate by developing plans, escalating questions and concerns to key stakeholders, and seeking resolution for stores.
  • Play a key role in sales floor planning allowing us to scale the portfolio, open new locations, and optimize existing stores to bring joy to guests in new neighborhoods across the country.
  • Drive operational improvement in Small Format stores by updating processes, improving operational efficiency, elevating the guest experience and increasing profitable sales.
  • Influence the Small Format reinvestment program strategy to drive operational improvements, grow topline sales for the enterprise, and deliver on long range growth plans.
  • Pursue opportunities for continuous business development and innovation.
  • Lead/Coordinate store visits to assess and identify the success or opportunities and solicit store feedback.
  • Build understanding of the external landscape and identifies trends in the industry that impact Store Operations and Target initiatives
  • Champion Targets Purpose, Beliefs, and Behaviors across teams and while delivering upon business opportunities
  • Job duties may change at any time due to business needs

About You:

  • Bachelors Degree or equivalent work experience
  • 6+ years of experience in retail, operations, project management or store support role
  • Project and process management/ownership experience
  • Ability to build strategic vision and drive organizational change
  • Experience influencing key business partners, including senior leadership
  • Experience operating in an ambiguous and rapidly changing work environment
  • Ability to work independently with limited direction and in urgent situations
  • Ability to influence at all levels, negotiate effectively, and manage conflicting priorities or points of view
  • Ability to identify root cause through strong critical thinking skills, challenge the status quo, and resolve problems without clear precedent
  • Experience building and maintaining cross-functional working relationships
  • Proficient in Microsoft Office
  • Desired previous stores experience

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


Posted: 2021-04-26 Expires: 2021-05-26

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Store Operations Lead Business Partner - Small Format Operations

Minneapolis, MN 55415

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