17 days old

STEPS Desktop Support

Lexington, KY 40507
Job Title STEPS Desktop Support
Requisition Number TE05431
Department Name 40151:Information Services
Work Location Lexington, KY
Salary Range $13.00/hr
Type of Position Temporary
Position Time Status Full-Time
Required Education

High School

Required Related Experience

Desktop Support Skills
Software Technical Support Skills
Must have Excellent Customer Service Skills
Must have proficient or advanced computer and keyboarding skills
Ability to work alone, as well as with a team is essential
Must be a creative, independent, and dependable individual
Strong interpersonal skills required

Required License/Registration/Certification

None

Physical Requirements

Must be able to sit at a computer workstation for extended periods of time with regular repetitive motions (such as typing); utilizing mouse, keyboard, and phone for portions of the day. Must be able to lift up to 50 lbs.
Must be able to speak English fluently

Shift

Monday-Friday 8am-5pm

Job Summary

Research Information Services assists Faculty and Staff by providing technical services over the phone, email, and Help Desk Request. This position will be responsible for providing desktop support services for department computers. Must be able to work from both home or campus locations.

Skills / Knowledge / Abilities

Experience Supporting Windows and Mac OS, Set-up email on mobile devices and computers, setup computer accessories, and more. Preferred candidates will have some technical knowledge and demonstrate the ability to learn additional skills as needed.

Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 04/14/2021
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2021-03-24 Expires: 2021-04-23

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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STEPS Desktop Support

University of Kentucky
Lexington, KY 40507

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