1+ months

STEPS Audio Video Technician Assistant

Lexington, KY 40507
Posting Details

Job Title STEPS Audio Video Technician Assistant
Requisition Number TE07256
Department Name 3L700:ITS Customer Spt & Student Enablement
Work Location Lexington, KY
Salary Range $15.00/hour
Type of Position Temporary
Position Time Status Part-Time
Required Education
High School
Required Related Experience
Required License/Registration/Certification
Physical Requirements
- Must be able to sit for extended periods of time at a computer utilizing two monitors
- Perform data entry while talking to a caller by phone
- Must be able to walk 2 miles
- Must be able to push, lift and carry 50 lbs.
- Must be able to ascend/descend/work from ladders of 12 feet in height
This position typically works Mon-Fri from 7:30AM to 3:30PM, with occasional afternoon, evenings or weekends as needed. 35 hours per week.
Job Summary
This position will primarily provide telephone technical support to users within campus classrooms with classroom technology, including audiovisual systems, computers, etc., while entering information into a Help Desk Software. If the issues cannot be resolved remotely, then this position will dispatch appropriate technical support staff to assist on-site. This position will monitor through various technologies and the Help Desk software queue and email, addressing requests while ensuring system readiness. This position may be called upon to assist customers and technicians in the field. This position will work in a fast-paced support office, occasionally in front of large audiences, and under time constraints.

If working over 30 hours per week, this position may be eligible for health benefits – medical/dental/vision plans!   Thank you for your interest in joining the STEPS team here at the University of Kentucky.  
Skills / Knowledge / Abilities
Communication skills, teamwork, data entry, telephone support, PC knowledge, with Microsoft Office proficiency, Audio Video knowledge preferred.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Customer Service, PC Support, Audio Video, Data Entry
Deadline to Apply 03/28/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2023-01-30 Expires: 2023-04-06

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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STEPS Audio Video Technician Assistant

University of Kentucky
Lexington, KY 40507

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