High School

- Must be able to sit for extended periods of time at a computer utilizing two monitors

This position typically works Mon-Fri from 7:30AM to 3:30PM, with occasional afternoon, evenings or weekends as needed. 35 hours per week.

This position will primarily provide telephone technical support to users within campus classrooms with classroom technology, including audiovisual systems, computers, etc., while entering information into a Help Desk Software. If the issues cannot be resolved remotely, then this position will dispatch appropriate technical support staff to assist on-site. This position will monitor through various technologies and the Help Desk software queue and email, addressing requests while ensuring system readiness. This position may be called upon to assist customers and technicians in the field. This position will work in a fast-paced support office, occasionally in front of large audiences, and under time constraints.

If working over 30 hours per week, this position may be eligible for health benefits – medical/dental/vision plans!   Thank you for your interest in joining the STEPS team here at the University of Kentucky.  

Communication skills, teamwork, data entry, telephone support, PC knowledge, with Microsoft Office proficiency, Audio Video knowledge preferred.

Customer Service, PC Support, Audio Video, Data Entry

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.



As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.



Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.