2 days old

Staff Telecom Network Engineer

LogMein
Myrtle Point, OR 97458

Job Description

Overview

We are currently hiringaTelecomNetworkEngineer.This is a great opportunity for someone who has the desire to work with teams that are passionate about lean startup principles, innovation and creating amazing customer experiences.

As aTelecomNetworkEngineer, you willsupport, extend,operateand maintainaCLECcarriergradeaudioinfrastructuretosupporttheLogMeIncollaboration product line.You will beexpected tobuild highly scalable and resilientinfrastructure to providethehighest quality service in the mostcost-effectiveway.

Responsibilities

  • Responsible for designing and maintaining a carrier-grade audio network and telecom services that are driven by quality and uptime.
  • Design a highly available audio network capable of automated, seamless failover/DR.
  • Responsible for the CLEC subsidiary of LogMeIn - GetGo Communications LLC.
  • Develops and maintains relationships with partner telecoms - domestic and international.
  • Monitors telecom costs and revenues. Works with existing partners and seeks out new partners to lower costs and increase revenues while maintaining quality.
  • Maintain a monitoring system that allows internal customers of Telecom services to view each call that passes through the infrastructure.
  • Responsible to maintain Federal/State compliance to pertinent telecom standards.
  • Operate complex toll-free termination LCR and develop plans and implementation for origination LCR - domestic and international.
  • Develop tools and reporting to provide real-time data to drive decisions that affect quality and costs/revenues.

Qualifications

  • 5yearsof large telecom, CLEC or IVP carrier level experiencepreferred(Technical, Regulatory, Compliance, Billing)
  • 3 years hands-onGenband/SONUSSBC experience
  • Strong knowledge and understanding ofPSTNand CLEC operations, SAAS business models,and business collaboration systems.
  • Knowledge of and experience withtandem switches, LERG, toll free routing,SIP/RTP,SS7/TDM,and LCR.
  • Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts ofinformation withattention to detail and accuracy
  • Must be very customer oriented and eager to engage
  • Able to solve complex problems by successive decomposition
  • Experience juggling multiple responsibilitiesand prioritizationof conflicting requirements

At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia.

Categories

Posted: 2020-09-16 Expires: 2020-10-16

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Staff Telecom Network Engineer

LogMein
Myrtle Point, OR 97458

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