14 days old

Staff Support Associate I/UKHC

Lexington, KY 40507
Posting Details

Job Title Staff Support Associate I/UKHC
Requisition Number RE37836
Working Title Customer Relations Associate
Department Name H4005:Office of Patient Experience
Work Location Lexington, KY
Grade Level 05
Salary Range $15.00-22.60/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

2 yrs

Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to loud noises, temperature extremes, cuts/punctures, and combative/violent people.
Shift
Monday through Friday; 12:30pm – 9:00pm; rotating holidays as needed.
Job Summary
The Staff Support Associate serves as a navigator at the UK Healthcare information desks; this position will assist with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests. Additional duties include clerical assignments related to customer relations.

The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.
Skills / Knowledge / Abilities
Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Customer service or healthcare support services experience preferred.
Deadline to Apply 03/13/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2023-03-07 Expires: 2023-04-06

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Staff Support Associate I/UKHC

University of Kentucky
Lexington, KY 40507

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