30 days old

Staff Assistant - Technology Services - Alfred State College

Alfred State College
Alfred, NY 14802
  • Job Code
Alfred State College

Location: Alfred, NY Category: Professional Posted On: Thu Sep 24 2020 Job Description:

Technology Services has an opening for a Staff Assistant in our Operations Group. The duties for this position are as follows.

  • Assist our administrative and academic users with student information system (Banner) related questions as well as third party software utilizing Banner data.
  • Interface between the client and Programming staff.
  • Work with client offices to develop documentation on what needs to be run and when.
  • Develop documentation for Alfred State written programs-both computer run instructions and client handouts.
  • Maintain administrative computer processing calendar denoting job flows to be run.
  • Coordinate the creation of and problem resolution of access to Banner and related systems.
  • Prioritize the programs we run, schedule accordingly, and distribute desired electronic or paper output.
  • Record all problems encountered during processing and the corrective action taken to resolve the problem.
  • Work with programmer analysts daily to ensure timely resolutions to any problems and to keep each area of campus informed.
  • Must relate well with others and have the ability to elicit and translate technical information.
  • Utilize resources to transmit and/or receive files utilized in daily information system updates.
  • Perform job functions related to optical scanner test scoring and assisting faculty and administration in preparations of examinations utilizing optical scanning equipment.



Job Requirements:

Associate's level degree in a computer related field or equivalent experience.

Additional Information:

Pursuant to University policy, Alfred State College is committed to ensuring equal employment, education opportunity, and equal access to services, programs, and activities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender characteristics, marital status, veteran status, military status, domestic violence victim status, or ex-offender status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic.

All applicants are subject to a criminal, employment, and educational background check.

This report is available on the college's website at:


If you would like to receive the combined Annual Security and Fire Safety Report which contains this information, you can stop in and request one at the University Police Department, located in the TG House on Lower College Drive. You can also request a copy by calling the University Police Secretary at 607-587-3992.



Posted: 2020-09-25 Expires: 2020-10-26

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Staff Assistant - Technology Services - Alfred State College

Alfred State College
Alfred, NY 14802

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