26 days old

Sr. Sales Operations Analyst

Portland, OR 97220
  • Job Code

The Senior Sales Operations Analyst is responsible for the development and improvement of KPI reporting and analytical support that delivers key insights on trends and data relationships for business planning primarily in Sales and Marketing. This role will develop ad hoc data models and analytics, adapt quickly to business needs, and proactively assess and deploy new concepts. In partnerships across departments the Senior Analyst will utilize strong analytical skills and data management experience to juggle multiple business objectives within each functional area. Developing analytical models and reports/dashboards this position identifies, analyzes, and summarizes key data to better understand data structures and relationships.

Essential Duties

  • Provide weekly/monthly/quarterly reporting and analysis related to enrollment, revenue and pipeline trends, key metrics and KPIs, ROI analysis and support of ad hoc strategic analysis

  • Develop and maintain data models to support providing regular insights to support Growth Team performance

  • Assist with yearly and periodic sales and marketing planning activities, including collecting and cleansing/enriching current accounts and prospect data, identifying account potential across segments and territories, and developing a planning model to assist with territory mapping and capacity planning

  • Collaborate cross-functionally within the Growth Planning and Operations, Business Intelligence, Finance, Sales and Marketing organizations to ensure consistent reporting standards and processes

  • Identify opportunities to improve business processes; generate business requirements documents and work cross-functionally to define and deliver process improvements

  • Partner with Marketing and Sales management to guide and influence long term and strategic decision making within the broadest scope

  • Identify and recommend process improvement and policy development initiatives that impact the function, particularly related to sales performance and behavior

  • Engage in ad-hoc projects, month-end close activities, and reconciliations as needed

  • Act as a super user to provide support for sales systems and data, especially Salesforce.com

  • Develop and maintain strong relationships with Sales and Marketing leaders of all levels

  • Create and update current sales process documentation

  • Other duties as assigned

Organizational responsibility statement

In addition to the specific responsibilities listed above, all employees are expected to support and model Vetsource's Core Value Principles: Do the right thing every time; Treat others the way they want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun! Employees will be held accountable for knowledge and effective application of these principles.


At Vetsource, we believe that diversity, equity, and inclusion matter in how we engage with our employees, customers, communities, and partners. We seek out, respect, and value differences in experiences and backgrounds as it helps us deliver high quality, innovative solutions, and essential services. By valuing, promoting, and advancing diversity, equity, and inclusion, we create opportunities to foster a sense of belonging and remove barriers to equitable access, so everyone can thrive.

Experience and Qualifications:

  • Be innovative and embrace change

  • Exhibit a willingness to consistently take on new challenges

  • Strong analytical skills, ability to generate clear and concise insights from large amounts of data and communicate findings effectively to Growth team leadership

  • Must be able to make sound judgment decisions and know when to ask their manager for assistance

  • Ability to work independently, organize data, conduct and guide analysis

  • Strong written and verbal communication skills, ability to effectively communicate at all levels of an organization internally

  • Technically savvy; knowledge of CRM tools, sales efficiency tools, proficiency in MS Office, including Word, PowerPoint, Excel, and other productivity applications

  • Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner

  • Strong organizational and time management skills with the ability to work independently.

  • Self- motivated with a strong desire to learn and grow personally

  • Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task

  • Ability to use multiple computer programs at once

  • Attention to detail and accurate data entry in a fast-paced environment

  • Deep knowledge of sales performance metrics

  • Experience with data visualization programs, Tableau, Chartio, Power BI, etc.

  • Proficient in manipulating data including statistical analysis and advanced math calculations

  • Salesforce experience or certification


  • Minimum 5 years of experience in analytical roles in Finance or Sales Operations

  • Experience working with Salesforce or other CRM software

  • Expert Excel skills

  • Bachelor's Degree in Business Administration, Business Management, Finance, Analytics or equivalent job-related experience.

Working Conditions:

  • Ability to work sitting at a computer for long periods of time

  • Ability to work on repetitive tasks and maintain focus

  • Environment where dogs may be present (office areas only)


The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted: 2020-11-06 Expires: 2020-12-07

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Sr. Sales Operations Analyst

Portland, OR 97220

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