29 days old

Sr. Manager, Logistics & Fulfillment Ops

We go where others wont, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world.Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.

The Sr Manager, Logistics and Fulfillment Operations will support the broader Business Operations Team to ensure access and availability of NARCAN (naloxone HCl) Nasal Spray. The positions primary responsibilities include managing US Logistics via our 3PL partner, OTC product retailer distribution, vendor management, and deduction resolution.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Support Business Operations
  • ManageThird Party Logistics partner
  • Reviewcustomer delivery lead times and update as required.
  • Coordinaterouting guide changes with 3PL including updating of logistics providers
  • Overseeand manage the investigations of our LSPs (Logistic Service Providers) on transportation events and timely CAPAs (Corrective and Preventive Actions)
  • Manage distribution of an over the counter (OTC) product directly to retailers at launch and beyond.
  • Support Trade & Distribution with wholesaler/distributor and OTC retailer (e.g. Wal-Mart, CVS, Walgreens, others) inventory management including retailer supply chain collaboration on vendor logistics score cards
  • Identifydeductions and resolvediscrepancies with finance
  • ReconcileReturnsand provide guidance to 3PL.
  • Supportsupply chain in managing Inventory for multiple SKUS and Items
  • Contribute to Contingency and Business Continuity Planning
  • Serveas point of contact with relevant vendors (display units, repackagers, brokers, etc)
  • Reconcileinvoice discrepancies with 3PL
  • Identify and implementcontinuous improvement initiatives.
  • Contributeto streamlining and leaning of the order to cash process.
  • Developand updaterelevant SOPs
  • Communicateon all known supply risks and interruptions into region, and work with logistic partners and internal stakeholders on best solutions and mitigations
  • Drivecompliance improvements and adhering to GDP standards (Good Distribution Practices).
  • Collaboratewith global supply chain, project teams, cross-functional team members and external integration partner(s)
  • Developand communicateplans to increase awareness and support of the need for change to relevant stakeholders
  • Implementstrategies to ensure timely product delivery under challenging circumstances.
  • Provide support to Analytics and Insights team, as needed
  • Supportbudget and estimate processes; and identifying and implementing cost reduction opportunities.

The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects managements assignment of essential functions.


  • Bachelors degree or equivalent, preferably in business or supply chain management
  • Lean six sigma and/or CSCP Certification a plus
  • Minimum 5 years of experience managing logistics for a pharmaceutical product
  • Experience with over the counter (OTC) medication distribution required
  • Ability to think through and execute data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs
  • Keen ability to understand, interpret and communicate data with business stakeholders and executives at the right level
  • Excellent communication skills, interpersonal and strong overall presentation and influencing skills, assertiveness, and ability to interact and gain support of senior management
  • Strong presentation skills with the ability to drive cross-functional collaboration in meetings
  • Strong understanding of end-to-end global supply principals (financial and material flows, linkages, lead times, systems, strategic planning, supply network planning, budgeting, business acumen, inventory) and experience using SAP
  • Strong general business acumen
  • Ability to understand, and passionate to assist those suffering from chronic substance abuse, dependency and the comorbid conditions often associated
  • Ability to build strong relationships and meet the needs of customers is essential
  • Ability to work in a dynamic environment, often with little direction and supervision
  • Must be self-motivated and able to work independently
  • Strong project management skills, ability to manage multiple high priorities, identify resource needs, drive to completion, prepare reports, and evaluate results

Per CDC guidelines, Emergent strongly recommends that all employees working on site are vaccinated to help ensure their safety, as well as the safety of fellow employees. This includes the use of good judgment when determining when the CDC guidelines advise that you stay home when ill.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy<> .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.


Protecting and Enhancing 1 billion lives by 2030 focuses our energy to improve the quality of life for individuals around the world, giving them the opportunity to experience the fullness of life.

Our drive towards this vision informs all of our actionswhether it is our approach to product development, manufacturing, encouraging employee health and wellness or giving back to the communitywe strive every day to achieve this shared goal.


  • Lead with Integrity
    • We gain trust and confidence through ethics, quality, and compliance excellence
  • Stand shoulder to shoulder no matter what
    • We combine our best thinking and communicate openly to support each other.
  • Own it always
    • Every person at Emergent is engaged and accountable for delivering on our commitments.
  • Break through thinking
    • We take smart risks, pursue innovation and challenge ourselves to constantly improve.
  • Compete where it counts
    • We set the right goals and respect each other as we conquer them together.



  • Biotechnology
Posted: 2023-03-03 Expires: 2023-04-14

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Sr. Manager, Logistics & Fulfillment Ops

Emergent BioSolutions Inc.

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