11 days old

Service Application Engineer Industrial COE

GE Energy
Hyderabad, TS 500001
**Job Description Summary**

**Job Description**


Reporting directly to the Industrial Center of Excellence (COE) Global Director, the Service Application Engineer (SAE) is a key member of the Services and Advance Automation Application (AAA) team. The SAE has advanced technical expertise in power system design & operation and knowledge of our grid automation products and systems, with special focus on Industrial and Power Generation customers.

Shall be able to assist customers with their more advanced applications, propose different solutions and help customers make decisions. They will engage with customers in co-creation dialogue, promote our AAA offerings, and act as the technical liaison between the customer and GA team for AAA applications. The SAE will also supplement our TAE (Technical Application Engineering) teams in their pre-sale endeavors as well as support on delivering our AAA offering being engaged on engineering, standardization, and on-site activities if needed to drive the solution worldwide for growing product revenue, margin and overall share in the global market.

**Major Responsibilities:**

Be accountable for the Industrial and Power Generation AAA support to address sales, tendering and operations needs from all GA regions. Industrial and Power Generation AAA solutions include electrical monitoring and control systems, power management systems, secondary generation regulation, remedial action schemes applicable to islanded or non-islanded installations.

The Service Application Engineer in Global Industrial COE will be responsible for:

+ Promote AAA offering. Owning plans and actions with the goal of expanding our activities with selected segments and accounts.

+ Define AAA solutions and technical architectures.

+ Design and develop standardized solution for key segments/customers.

+ Provide advance technical support and be a trusted advisor to customers.

+ Support Sales & Tendering teams in presales activities and on service offer preparation.

+ Liaise effectively with customers in job planning, execution, follow-up and sales support, and internally with engineering departments, manufacturing, and Sales team.

+ Participate in service activities when needed: Factory and Site Acceptance Testing, Technical Consulting, Training, On-site Support and Commissioning, etc.

+ EHS Leadership, conduct work in compliance with applicable regulations and encourage accurate employee safety practices.

+ Occasionally provide installation, testing, commissioning and service direction on-site and remotely.

+ Provide both external and internal timely, accurate, professional reports.

**Performance Measurement**

WW GA Orders in the scope of Industrial and Power Generation AAA.

Leads created for AAA solutions.

Ensure the challenging OP assigned.

KPI on successfully executed AAA solutions from Industrial and Power Generation CoE.

**Basic Qualifications**

Bachelor's Degree in Engineering, or related discipline from an accredited university or college and /or equivalent experience.

Strong experience in Design, Engineering, Product Management with good technical acumen in the domain of Grid Automation.

+ Entrepreneurial and team player.

+ Demonstrated experience in autonomous problem-solving with proposal of adapted solutions.

+ Demonstrated capability to communicate clearly at technical level either orally or in writing including effective presentation skills.

**Knowledge & Experience**

+ Minimum of 5 years of relevant experience in Generation Control and/or Power management systems.

+ Experience in communication networks and SCADA systems. GE Cimplicity SCADA knowledge desired.

+ Proficiency level in English. Other languages valued (Spanish, French, Arabic, German, French, Italian and/or Russian).

+ Willingness and ability to travel globally (Around 50% of the time).

+ Excellent interpersonal and communication skills with a strong customer focus and ability to cooperate with the different departments.

+ A rigorous team working approach, good communication and interpersonal skills with a high level of self-motivation, flexibility and self-learning aptitude.

+ Must be a motivator, self-starter and dedicated team player with a sense of urgency and an ability to work to tight deadlines.

+ Excellent verbal and written communication skills.

+ High interpersonal skills.


Posted: 2020-11-16 Expires: 2020-12-16

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Service Application Engineer Industrial COE

GE Energy
Hyderabad, TS 500001

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