1+ months

Senior Technical Operations Analyst

Miami, FL 33128



Public Cloud Implementation Engineer

General Description

The AWS Cloud Implementation engage with our Architects and BU’s, understand their needs, assess application requirements and drivers, and work with them to design and build reliable, scalable, and cost-effective cloud solutions. The Implementation Engineer will interact heavily with our stakeholders, including developers, team leads, and members of different Product teams.

As a trusted advisor and stakeholder advocate, the AWS Implementation will help ADP deploy best cloud practices and provide day to day support of the AWS infrastructure globally.

The ideal candidate must be self-motivated with a proven track record in software/technology consult. And has demonstrated the ability to lead members and to develop strategic solutions and solve complex challenges,

Roles and Responsibilities

  • In partnership with the sales team, create and execute a sales strategy to exceed revenue objectives through the adoption of AWS
  • Engage with opportunities to help a customer to successfully deploy a new workload onto AWS by developing relationships with customers, understanding their technology roadmap and strategic IT direction. Help to ensure success in building and migrating applications, software, and services on the AWS platform
  • Understand the use case of customer’s workloads and its long-term roadmap
  • Regularly review customer core/foundational/mission-critical workloads for compliance with best practices using the Well Architected Framework
  • Assist in defining migration roadmaps to AWS and driving buy-in across complex organizational structures
  • Maintain a broad technical knowledge of the AWS Cloud Platform while developing an Area of Depth/Specialization
  • Deliver Thought Leadership through speaking engagements and creation of deep technical content
  • Solicit feedback from customers and influence future iterations of the AWS platform
  • Assist with cost/benefit modeling and create compelling business cases/total cost of ownership studies for migration
  • Lead regular self-development and mentor new members of the team
  • Take part in deep-dive education and design exercises to create world-class solutions built on AWS
  • Experience in designing, implementing and troubleshooting on-perm and public cloud network infrastructure. 
  • Ability to work on a team or independently with minimal supervision to achieve project milestones and deadlines. Knows how to escalate appropriately, efficiently, and effectively.
  • Excellent analytical and organizational skills; able to manage a complex project independently, while functioning effectively under time constraints, established deadlines and within budget.
  • Flexibility and adaptability to thrive in a fast-paced, demanding and constantly changing environment, while being able to set priorities and balance multiple deadlines.
  • Excellent verbal and written communication skills; able to present information in clear, concise terms to all position levels in the organization, as well as business partners, vendors and technical staff.
  • Proficient with network automation leveraging Python, Ansible, JSON, Terraform, Rest API’s, PowerShell, and other network automation technologies.
  • Experience in managing all cloud native network technologies offered by AWS and Microsoft Azure using automation.
  • In-depth understanding of routing, switching, firewall, and network monitoring and management.
  • Extensive knowledge and experience of interconnecting cloud regions as well as cloud to on-perm in a globally deployed network infrastructure. 
  • Maintain systems and documentation as needed for audits and compliance.
  • Develop customized monitoring and alerting solutions. 
  • Experience implementing cloud connectivity solutions using AWS Direct Connect and Azure Express Route.
  • Act as a technology advocate and liaison between customers, service engineers, and support teams.


Basic Qualifications

  • 5+ years of experience deploying AWS infrastructure services
  • Very good understanding of AWS service offerings
  • Deploying dynamically scalable, highly available, fault-tolerant, and reliable applications on AWS
  • Selecting appropriate AWS services to design and deploy an application based on given requirements
  • Migrating complex, multi-tier applications on AWS
  • Deploying enterprise-wide scalable operations on AWS
    • Technical degree or equivalent experience required Computer Science
    • Strong written communication skills, ability to deliver high-quality documents, and paying attention to detail
  • Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers
  • Elevated level of comfort communicating effectively across internal and external organizations
  • Demonstrated ability to learn quickly and adopt innovative technologies 



Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.



  • Other
Posted: 2022-03-28 Expires: 2022-06-16

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Senior Technical Operations Analyst

Miami, FL 33128

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