28 days old

Senior Manager, Chief Control Office - Global Liquidity and Cash Management

Buffalo, NY 14202
  • Job Code


The Global Liquidity and Cash Management (GLCM) Senior Manager, Chief Control Office (CCO) is responsible for the Core Operational Risk Management activities with respect to specific risk categories, including Compliance, Business Continuity, Information Security, Privacy, Fraud, SOX, Product Due Diligence and Third Party Risk Management (Vendor) as required.

The Senior Manager, CCO is also responsible for supporting the Chief Control Officer with directing and managing the integration of Core Operational Risk Management activities and provide feedback on the embedding of Operational Risk Management Framework activities within the GLCM Product line. This is a first Line of defense remit and established as a function, within the GLCM Chief Control Office, more formally aligned to the Group Non-Financial Risk (NFR) model.  

About Us

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

GLCM is one of HSBC's global product lines supporting Commercial Banking and Global Banking and Markets clients to make and receive payments, and manage liquidity across borders and regulations, in multiple currencies.

You will be responsible for key activities including:

  • Analysis - Take a lead role in providing feedback on proposed operational risk policy for the business and product partners and likely impacts. Provide guidance to Risk Owners and Control Owners in adhering to the Operational Risk Management Framework (ORMF) and operational risk policies.
  • Operations - Engage with relevant Risk Stewards to contribute to a standard Risk and Control Library for the businesses, as requested by a Risk/Control Owner.
  • Continuous Improvement - Proactively identify ways to track and provide advice on the completion of management response actions, ensure timely and accurate recording in the operational risk management system, HELIOS.  Provide advice to the Risk Owners to support them in setting risk appetite.
  • Strategy -  Execute oversight as required with oversight reviews relating to risks and controls, for example with respect to tracking remediation activities.
  • Communication – Deliver recommendations, produce operational risk reporting and insight based on results from the Risk and Control Assessment process used for Risk Owners, Control Owners and wider stakeholders or governance. Escalate top and emerging operational risks working with Risk Owners


Posted: 2022-04-25 Expires: 2022-06-01

HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment. We aim to be a place where everyone can achieve their full potential, regardless of their background.

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Senior Manager, Chief Control Office - Global Liquidity and Cash Management

Buffalo, NY 14202

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