Best Friends recently received a 2022 Top Workplaces USA award from Energage. Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners site here to learn more. Not only do we take pride in cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award! Take a look for yourself! We offer competitive pay, medical, dental, vision, basic and supplemental life insurance, short and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, health savings account, generous paid time off, paid holidays, auto insurance discount, and legal and identity theft coverage. For added well-being support, we offer Pawternity Leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401k savings plan. Do you want to love where you work? Look no further and apply online today!

Location: Remote (within US)

Hiring Range: This position is anticipated to start between $89,000 to $103,000 annually, depending on experience.

Application deadline: March 22, 2023

Anticipated timeline for initial phone screenings: The week of March 27th, 2023

Interviews begin: The week of April 10, 2023

Position Summary: This leadership position oversees key functions in the People and Culture department related to the entire employee lifecycle, from onboarding to off-boarding. This role will focus on building strong human resources (HR) processes for the organization, cultivating cross departmental relations, handling complex employee relations issues, and helping the organization strive toward being the best place to work through our Guiding Principles.

Essential Duties/ Responsibilities:

Culture

• Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team.
• Leverage people analytics and support the culture survey results. Collaborate with the Culture Strategist to roll-out survey results, recommended focus areas organizationally, divisionally, and departmentally. Partner with Senior Leadership in creating action plans to strengthen their team's experience.
• Ensure the Guiding Principles are part of the daily experience when interacting with the human resource team.

Employee Experience

• Establish consistent HR related core-competencies and training for HR Business Partners to be able to support the staff in their portfolios with HR, Employee Relations and organization questions.
• Establish and maintain systems, processes, and success metrics to support the growth of the HR Business Partners.
• Manage a staff of 2 HR Business Partners. Support HR Business Partners with their personal and professional development.

Employee Relations

• Build relationships with managers and senior leadership to foster trust and ensure a positive employee experience reflective of the Best Friends culture and brand.
• Oversee investigations related to employee grievances, complaints, or concerns as required. Supervise mediation when necessary.
• Advise, counsel and partner with HR Business Partners and managers on policy violations, unlawful conduct and the disciplinary process as needed.
• Collaborate with legal counsel on complex issues to minimize risk to the organization.
• Oversee unemployment appeals and represent Best Friends in unemployment hearings.
• Protect the interests of employees and the company in accordance with company policies and ensure compliance with local, state, and governmental laws and regulations.

Skills and Experience:

• Minimum 8-10 years of HR experience.
• Minimum 3-5 years experience dealing with complex employee relations issues.
• Must have bachelors or masters degree in HR, business administration, psychology, or related field.
• SPHR, SHRM-SCP, CERS, LMR certifications a plus.
• Demonstrated ability to be organized, proactive in follow-up and follow-through; continual attention to detail and ability to juggle multiple competing tasks, projects and demands.
• Must have knowledge of multi-state employment related laws and regulations.
• Must be able to travel 25% of the time.
• Must be able to work in a fast-paced environment with demonstrated ability to make sound judgments and effectively solve problems in a professional manner.
• Strong interpersonal skills. Ability to handle sensitive and confidential information appropriately.
• Must be able to gain credibility with all levels of employees quickly and build relationships.
• Willingness to learn new skills, systems, and methodologies.
• Able to work evenings and weekends as needed.
• Fluent in Microsoft Word, Excel, Outlook, and Teams.
• At least one year of human resource management preferred.
• Knowledge of Workday and Trello, preferred.
• Animal welfare experience a bonus.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.