22 days old

Regional Workplace Manager (Facilities), Americas

Oxford University Press
Cary, NC 27513
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Oxford University Press


Posted: April 08, 2021
Cary, NC, USA

Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we make is reinvested into education and research. It is why all 6,000 of us in 52 countries care deeply about reaching more people, in more places, with world-class learning and research materials and services.

More about OUP

Make Your Mark, a career with impact

About the role

12 month fixed term contract

The ideal candidate will be responsible for delivery of all aspects of facilities management and operations within your geographical region, the Americas.

You will develop and manage a service delivery model for each site within your area of responsibility and manage a diverse team of in-house employees and external service providers across multiple sites and report to the Director of Real Estate & Workplace.
  • Lead & support the site operational teams to deliver exceptional workplace experience throughout our region.
  • Ensure compliance with all legal and statutory requirements, including Health and Safety for the buildings in your region
  • Ensure the RE&W teams vision, standards and policies are implemented, managed and adhered to within each area.
  • Build strong relationships with key business stakeholders by monitoring and listening to feedback, new site launches and facility improvements.
  • Create strategic approaches for operations requirements and solutions identifying improvement opportunities and synergies
  • Provide a life-cycle perspective for managing and delivering facility related services
  • Lead, plan, communicate and deliver agreed changes to improve performance to all sites.
  • Implement and manage an effective maintenance planning and work order system, developing key measures to monitor and control progress.
  • Develop and take responsibility for the overall performance ensuring all SLAs and KPIs are delivered
  • Under take vendor rationalization initiative in conjunction with procurement with tendering services to ensure value for money and a consistent approach for hard & soft services across the contracts in compliance with contractual and legal requirements to enhance service quality to customers.
  • Provide a consistent approach and escalation path for managing third-party providers across multiple regions
  • To liaise directly with all parts of the business on approvals, specs and providing clear expectations.
  • Ensure that all relevant financials by country, building and projects are aligned with budgets, compliance and specific timelines.
  • Develops the talent of team members and builds a culture of continuous improvement driven by metrics, bench-marking and standard methodologies.

About you
  • Be flexible, proactive and customer focused
  • Be dynamic and have ability to enthuse people
  • Understanding of the whole property life cycle
  • Effective time management and organizational skills; able to balance multiple priorities
  • BIFM/IWFM Facilities Management Or relevant experience/qualification
  • Institution of Occupational Safety and Health (IOSH) certification or relevant experience/qualification
  • Senior Level Management Experience including management of large teams directly and remote
  • Significant business experience in facilities management, engineering, or corporate services
  • Experience in a similar role and a track record of delivering performance/service improvement across multiple functions and geographical areas.

Position location: Cary, NC

GJC Level: I6 (for internal purposes only)

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



Posted: 2021-04-14 Expires: 2021-05-15

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Regional Workplace Manager (Facilities), Americas

Oxford University Press
Cary, NC 27513

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