23 days old

Qualitative Research Manager- Life Sciences Primary Market Research

Watertown, MA 02472
  • Job Code

Why Apply:

Are you smart, fun, collaborative, and accountable? Do you like working with similar people who truly challenge you and help you grow? At InCrowd, a division of Apollo Intelligence, it's our mission accelerate health innovation and improve life. We are fortunate to serve some of the most innovative companies in the world all focused on life changing medications and therapies. Among our 450+ clients are 80 of the top global 100 pharma companies that we support as they bring new treatments to market.

Apollo has 200+ employees across 14 different countries, with our main US hubs in Pocatello, ID and Watertown, MA (our headquarters). We provide competitive salaries and benefits packages and are highly focused on employee culture with a responsible-use PTO policy, Summer Friday's, and weekly team lunches. Some of our offices are even dog-friendly and we're looking forward to returning to them in the near future.

If you're interested in working for a progressive, global company in a thriving industry, InCrowd is the place for you.

Job Summary:

InCrowd Qual Team is seeking an experienced Qualitative Research Manager. The focus of this Qualitative Research Manager position is to provide full-service, top to bottom qualitative research development and management, while learning and reflecting the InCrowd positioning of agility and speed to insight. The ideal candidate will be a creative, resourceful, and passionate qualitative researcher and moderator with deep experience in the life-sciences, including moderating interviews with physicians, patients, payers, pharmacists, and other healthcare professionals. This researcher will also be technologically savvy, able to learn and use the InCrowd Interview qualitative research platform. This role can be remote or in Watertown, MA.


InCrowd offers frequent opportunities for advancement, continuous learning opportunities, supportive staff culture and a full benefits package, including, but not limited to, responsible- use Open PTO policy, 401K and 401k Matching, Fertility/IVF HRA, medical, dental and vision, and Employee Assistance Plan.


  • Participate in consultative client discussions, and support the Sales Team, to uncover business needs and identify research objectives
  • Manage multiple projects simultaneously, remaining actively engaged with each to facilitate milestone success or project plan pivots as needed.
  • Implement projects from start to finish with excellence for each client
  • Use healthcare experience to create screening instruments and discussion guides that will elicit on-strategy insights
  • Write topline summary reports and full PPT deliverables that are engaging, clear and concise
  • Work with colleagues across teams on an ongoing basis on refining and improving qual methodologies and approaches
  • Partner with project management teams for project implementation
  • Ensure compliant market research best practices by participating in required adverse event (AE) training, monitoring, and timely reporting of AEs to pharmacovigilance while following strict internal and manufacturer-specific guidelines
  • Ensure appropriate logging and management of internal project management portal for current research projects

Educational / Technical???

  • At least 3-4 years of experience in healthcare-focused qualitative market research and moderating
  • Bachelor's Degree and/or equivalent level of training and expertise
  • Advanced proficiency with Microsoft Office with focus on PowerPoint and Excel
  • Understanding of web and mobile applications, and comfort in learning and using online market research platform (InCrowd Interview, Focusvision Intervu, Visions Live, etc.)
  • Strong organizational skills, with a focus on attention to detail and demonstrated commitment to accuracy and completeness of information
  • Highly motivated with the ability to adhere to tight deadlines
  • Ability to manage multiple projects simultaneously

Skills And Personal Attributes??

  • Experience/comfort communicating with HCPs, patients, clients and customers by phone and email
  • Excellent business writing skills and verbal skills are non-negotiable
  • Experience with MS Office Suite of products (Word, PPT, Excel, Outlook, etc.)
  • Team-oriented and focused mindset
  • Proactive, detail-oriented and logical thinking

About InCrowd:

When Pharmaceutical and Biotech companies need to make urgent, data-driven decisions, they use InCrowd's cutting-edge survey platform to collect real-time, primary market research data from a Crowd of expert healthcare professionals. InCrowd provides a fast-paced and collaborative environment that changes day to day. Over the last nine years, InCrowd has developed powerful technology, built an experienced team, and cultivated a responsive Crowd of HCPs that allow market insights professionals to obtain insights in real-time. We are a group of highly motivated professionals who value collaboration and innovative thinking. At InCrowd you'll have the opportunity to build something truly unique in the healthcare space, work with an outstanding team and contribute to a rapidly growing company.



Posted: 2022-05-04 Expires: 2022-06-04

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Qualitative Research Manager- Life Sciences Primary Market Research

Watertown, MA 02472

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