1+ months

Process Service Representative

Orlando, FL 32803
  • Job Code

Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere!


Providing our clients with exceptional service is the foundation of our business. As a Process Service Associate, youll coordinate the service of process of legal documents on individuals in litigation throughout the nation and acts as a liaison for clients and process service resources.

What you'll do:

  • Receive all incoming requests from clients and resources and distribute to appropriate folder
  • Locate resources for job assignments
  • Initiate and timely dispatch requests to the resource for service of process of legal documents and document retrievals
  • Coordinate and confirm resource receipt of job assignment
  • Monitor jobs in progress and update the company database with all information
  • Provide status updates to clients in a timely manner
  • Act as a liaison between clients and resources
  • Review all legal documents for accuracy and prepare Affidavits when necessary
  • Electronically deliver Affidavits and Returns to the client
  • Resolve issues and escalate as needed to ensure prompt and accurate resolution

Who you are:

  • Must be exceptionally organized, detail oriented, and able to multi-task
  • Customer service oriented with strong interpersonal skills
  • Dedicated professional with the ability to respond to requests promptly and accurately
  • Must possess excellent written and verbal communication skills


  • Competitive compensation
  • Comprehensive medical, dental and vision insurance
  • Hybrid work structure (two days in the office, three days working remotely)
  • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
  • Company-paid mental health benefits to support overall mental wellbeing
  • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
  • Matched 401(k) to help you save for your future
  • Company-paid life insurance as well as short-term and long-term disability insurance
  • Generous employee referral program
  • Veritext Summer Camp a fun-filled culture building and learning experience
  • Learning and development opportunities to advance both personally and professionally

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Veritext participa en E-Verify y proporcionar al gobierno federal la informacin de su Formulario I-9 para confirmar que usted est autorizado para trabajar en los EE.UU.

If you dont meet 100% of the above requirements, please consider applying. We are willing to train and coach the right person to be successful in this opportunity.



Posted: 2023-02-21 Expires: 2023-03-24

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Process Service Representative

Orlando, FL 32803

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