SUMMARY

Processes various financial transactions and sells financial products and services. Strive to retain present clients and develop new business by extending high quality and efficient service. Be alert to needs of customers to suggest additional services or products by performing the following duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Represent Sterling Bank personably, efficiently and tactfully while in contact with the public either fact-to-face or by telephone.
• Greet customers and thank them as they leave. Cross-sells bank products and services including loan and investment referrals.
• Facilitates daily financial transactions including opening new accounts, contacting customers with maturing certificates, processing deposits, withdrawals and check cashing.
• Balances and verifies cash daily including ATM transaction entries.
• Understands and complies with bank policies and procedures.
• Assists customers with questions and concerns on accounts.
• Assists other Customer Service Representatives with balancing, solving problems as needed.
• May order daily supply of cash, and count incoming cash.
• Monitor branch for clean, orderly appearance.
• Assists branch operations in implementing new policies and procedures in the branch system.
• Maintains good attendance record and arrives to work in a timely fashion.
• Must be able to work Saturdays.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES None

The position pays $22 to $24 per hour, depending on experience.

An EOE employer, including disability/vets

Candidates will be required to show proof of being fully vaccinated against COVID-19 upon starting employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

PI206638941