18 days old

Patient Services Coordinator/UKHC

Lexington, KY 40507
Posting Details

Job Title Patient Services Coordinator/UKHC
Requisition Number RE32953
Working Title
Department Name H3180:Imaging Services
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education


Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

5 yrs

Required License/Registration/Certification
Physical Requirements
Working at a computer workstation for extended periods of time. Repetitive motion.
Primarily Monday through Friday, day shift
Job Summary
UK Healthcare is seeking a Patient Service Coordinator to support our Radiology Call Center. This position will be responsible for assisting patients and clinics with coordinating, making, rescheduling and canceling Radiology imaging studies; providing accurate, detailed information regarding test preparation, arrival time and directions; confirming all necessary patient demographic and insurance information; and ensuring available scanner time maximized. The selected candidate will provide excellent customer service by: providing helpful assistance to both patients and referring clinics; answering all calls in a pleasant and timely manner; calmly and effectively dealing with difficult people and situations; and cheerfully perform repetitive tasks. Qualified candidates will maintain departmental standards for quality and volume, as well as contributes new ideas to improve work practices. 

Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.
Skills / Knowledge / Abilities
Excel, Word, PowerPoint skills, strong writing and communication skills, attention to detail, multitasking and flexibility.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Associate Degree preferred
Deadline to Apply 05/11/2022
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2022-04-28 Expires: 2022-05-28

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Services Coordinator/UKHC

University of Kentucky
Lexington, KY 40507

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