14 days old

Parent and Provider Coordinator (Bilingual Preferred)

YWCA Metropolitan Chicago
Gurnee, IL 60031
  • Job Code

Are you passionate about helping others? Do you want to unleash your purpose and potential?

Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area.

YWCA Metropolitan Chicago is the oldest and largest women's organization in the region, with a mission to eliminate racism and empower women. To learn more about the YWCA Metropolitan Chicago, please visit our website at https://ywcachicago.org.

The Parent and Provider Coordinator educates families on early childhood education program options, provides referrals, and navigates families to community resources needed to promote family wellbeing and optimal early education. Educates community partners on YWCA programming, builds pathways to support family needs with community resources. This position also supports and implements recruitment & retention strategies on behalf of YWCA programs.


  • Maintain thorough knowledge of early childhood systems and health / human service organizations that impact families.
  • Foster strong relationships with family service agencies to build a pathway for child and family success throughout the YWCA Metropolitan footprint.
  • Liaison bridging childcare, educational systems, and family service agencies inclusive of those that support children experiencing homelessness and children with special needs.
  • Developing an alliance between early education programs, childcare providers, and families.
  • Implement and support recruitment and retention strategies to support parent outreach in YWCA programs.
  • Provide consumer education and childcare referrals to parents/guardians.
  • Complete a basic CSD training within 6 months of hire.
  • Attend and participate in community events served by early childhood programs to promote recruitment and enrollment in existing programs.
  • May be the intermediately at additional community meetings, collaborations and events as required.


  • Effective spoken, written and communication skills are necessary including communication with community partners and parents are necessary. A general knowledge of community resources is desirable. Ability to work collaboratively with individuals from various education, socioeconomic, and cultural backgrounds.
  • Thrives in an environment in which collaboration, partnership, and empowerment are the key cultural elements.
  • Must be Gateways Registry Member within 2 months of employment.

Professional Training Required: A minimum of fifteen (15) hours of professional training related to Early Childhood and/or to the responsibilities of the position is required annually.

*Note: A Bilingual Parent & Community Referral and Recruitment Specialist who works with a foreign language speaking community must demonstrate cultural competency with that community and fluency in both English and the community's language (oral and written).

EDUCATION REQUIRED: Associate Degree from an accredited college or university in one of the following related fields (ECE, Child Development, Child Psychology/Behavioral Sciences, Family Consumer Sciences, Social Work, Elementary Education, Child Welfare, Family Services); OR Associate Degree with minimum of two (2) years-experience in the ECE field preferred.

WORK SCHEDULE: Monday Friday, 8:30am-4:30pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.

Pay Range: $47,000 - $50,000


  • Generous amount of PTO & Sick Leave,12 Observed holidays, & Floating Holidays
  • Health, Dental, Vision, Life, Short & Long Term Disability Insurance, & 401(k)
  • Flexible Benefits - employee, dependent, commuter & HSA
  • Employee Assistance Program (24/7)
  • YWCA Retirement Fund (after completion of 2 years of service)
  • Pet Insurance
  • 37.5 hour work week

MANDATORY VACCINATION POLICY DISCLOSURE: YWCA Metropolitan Chicago requires all staff to be fully vaccinated against COVID-19 as a condition of employment. An individual is considered fully vaccinated two weeks after receipt of the second dose of a two-dose vaccine (e.g., Pfizer, Moderna) or two weeks after receipt of a one-dose vaccine (e.g., Johnson & Johnson). Candidates who are offered a position must provide proof of full vaccination prior to their start date. Individuals in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief, or as otherwise required by law, must submit a completed Request for Accommodation form to HR.

YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.

***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***



Posted: 2022-06-17 Expires: 2022-07-18

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Parent and Provider Coordinator (Bilingual Preferred)

YWCA Metropolitan Chicago
Gurnee, IL 60031

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