6 days old

Order Expeditor

Wilton Brands Inc
Romeoville, IL 60446
  • Job Type
    Permanent
Job DurationPerm
Job Start Date:ASAP
We're passionate about bringing the love of baking and decorating to everyone, everywhere, every day.

Our message is simple - we know you love baking (because we do, too) and we're constantly evolving to bring you quality products that make baking and decorating fun and easy. We're not just for the decorators of wow-worthy cakes, we're for cupcake makers and cookie bakers who love to say, "I made that!"

Wilton Brands LLC ("Wilton") is owned by Dr. August Oetker KG, a privately held company based in Germany. Dr. Oetker is a global leader in the food and beverage industries. Learn more about Wilton at http://www.wilton.com.

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The Order Expediter will research all open orders resulting from open parcels and bring closure to these orders so load builds may be ship confirmed within a 24 to 48 hour time period.

Essential Responsibilities:
  • Determine open orders/parcels utilizing Log Pro, Plans of the Day and daily generated reports.
  • Physically investigate and locate missing parcels to close out plans.
  • Interface by communicating effectively with DC Managers, Floor Supervisors, stock handlers and order processing personnel to expedite and resolve missing parcels, as necessary.
  • Research the Internet for parcels that have assigned tracking numbers but have not been dock confirmed. Perform dock confirmations as research warrants on these parcels.
  • Verify order counts in Shipping when and if there are carton count discrepancies with the shipment and determine what parcels are missing in order to close plans.
  • Lend support to Pick Pack and processing bulk picks during periods of expediting inactivity.
  • Assist with Holds.
  • Back up the Group Leader for Pick Pack when the need arises.
  • Investigate all open transactions going to forward pick and mail order to ensure replenishment is confirmed into the bin and does not exceed three days. Constant follow-up is necessary. Communicate issues with open transactions to inventory personnel.


Education and Experience:
  • High School diploma (2 years of college preferred or equivalent experience)
  • 2-3 years in a warehouse environment


Knowledge, Skills, and Abilities:
  • Understand Operations and Warehouse functions
  • Strong communication and organizational skills is a must
  • PC literate and has worked with Microsoft Office software
  • Log Pro proficiency in related tasks


Physical Demands/Work Requirements:
  • Ability to stand, walk, lift, bend, kneel, reach and stretch 100% of the work day
  • Ability to lift up to 50 lbs frequently, and heavier product with assistance or with proper equipment
  • Ability with depth perception, manual dexterity
  • Ability to move, push, pull product as needed


Wilton Brands LLC is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Brands LLC is an Equal Employment Opportunity Employer/Disability/Veteran.

If you need accommodation to access the information provided on our website, please contact us at 630-810-2416 or send an e-mail to: careers@wilton.com We will be happy to help you!

Response to COVID-19: "On behalf of all of us at Wilton Brands, we hope this update finds you well during these unprecedented times. As an iconic brand, our top priorities remain keeping our associates healthy and ensuring our ability to serve our retailers and customers. Our recruitment efforts will continue and be conducted in ways that safeguard both the health of our associates and candidates. We hope that you, your family and your friends stay safe and healthy."

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Posted: 2020-06-26 Expires: 2020-07-28

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Order Expeditor

Wilton Brands Inc
Romeoville, IL 60446

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