1+ months

Opportunity for Analysts

Vilnius, Vilniaus Apskritis 01108

Opportunity for Analysts

Ready to play your part in a global business that is committed to moving money for better? Do you want to unleash your potential in a global Fintech company? Join Western Union as a Data Analyst or Business Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

Western Union is looking for Data Analyst and Business Analyst in couple of teams.

Data Analyst in Payments Product team, which drives new digital countries (WU.com) and new payment option launches, leads issue resolution to improve WU digital traffic performance and oversees Issuer Outreach to maintain good relationships with main banks across the globe. The team leads Payments Product Optimizations to meet customer and market needs. Senior Analyst is responsible for analysing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments, analyse complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The ideal candidate should have experience in Data Analysis, ideally within the financial industry and be confident in producing datasets and reports for analysis using system reporting tools like SQL, Hadoop, and Power BI.

Business Analyst acts an important role in the Product Management team, which handles one of the key tools used by the WU Customer support team. The in-house app has more than 5000 users globally and is crucial in assisting customers calling WU with status inquiries for transactions that theyve sent and requests to make changes to the transaction/request refunds etc. This is a high-performing global team that works closely with stakeholders in different time zones as well as IT teams to work on enhancements involving the system. The team also provides support for prod issues reported by the end-users. The team doesnt interact directly with the WU Customers, but any system issues will have a direct impact on WU customers, as the customer support will be disrupted. The team is responsible for minimizing issues and disruptions in the system - and for driving the enhancement projects from start to finish. Business Analyst will be responsible for typical BA activities like requirement gathering, user story writing, doing business Demos, performing testing, etc. The ideal candidate should have BA experience and some exposure to agile methodology.

Here are some skills, attributes, and qualifications you should have:

  • Bachelors degree in relevant field, i.e. IT
  • Minimum of two years experience Analyst role
  • Solid English language skills, written and verbal
  • Proficient in Microsoft Excel, Power BI, databases
  • Attention to details and great problem-solving skills
  • Comfortable working in a fast-paced, highly structured, deadline-driven environment
  • A confident communicator, youll have high standards and a strong work ethic

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The annual gross base salary range is 15,975 34,569 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidates qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.

Categories

Industry

  • Banking / Finance
Posted: 2022-04-07 Expires: 2022-06-11

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Opportunity for Analysts

Western Union
Vilnius, Vilniaus Apskritis 01108

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