23 days old


California State University Los Angeles
Los Angeles, California 90032
  • Job Type
  • Job Status
    Full Time




Bulletin #180337: 10/21/19



Network Analyst/ Career

Network/PBX Operations


Salary Range:  $4,372- $10,792/Monthly


Work Schedule:Full-Time, Monday - Friday, 8:00 am - 5:00 pm; night and weekends may be required; non-exempt classification.


Essential Job Functions: Under the direct supervision of the Manager, Network/PBX Operations, the incumbent provides support for the operations, design, and maintenance activities of the University’s data and voice infrastructure, including Alcatel Lucent network hardware, Aruba wireless components and various network appliances. The incumbent is responsible for delivering network services for campus users through a high level of professionalism and customer service skills. The incumbent is also responsible for the planning and coordination of resources related to network and telecommunications projects and tasks. The incumbent works directly with departments and vendors to assess customer needs and coordinates the resources required to deliver solutions. The incumbent will: provide support for the delivery of network services to the campus community through the completion of work orders, troubleshooting performance issues and resolving incidents; evaluates, plans and deploys network technology solutions to support ITS and University initiatives; maintains the operations of all network infrastructure; monitors, collects and analyzes data to investigate performance issues, traffic patterns and identify opportunities for improvement; coordinates resources between ITS, 3rd party vendors and the campus community towards achieving common goals and the completion of project tasks; develops technical documentation for change proposals and existing systems; maintains inventory of networking devices and peripheral hardware; updates work orders with thorough, comprehensive and detailed information; provides detailed reports, documentation and logging information as necessary; performs surveys and walkthroughs to identify client needs; develops an accurate scope of work, acquires estimate from vendors and schedule installations; seeks training, workshops and professional development opportunities for continued formal learning; and continuously leverages readily available resources and knowledge bases towards understanding and addressing issues and supporting emerging technologies.



Bachelor’s degree from an accredited four year college or university in computer science, engineering, industrial technology, telecommunication or a related technical field. Three years of full time work experience with computer networking, routing and switching. Four-years of relevant work experience may substitute for the required education. The incumbent must possess: proficiency in MS Excel, Word and Outlook; strong understanding of TCP/IP principles, data network connectivity; strong communications skills, verbal, written and active listening skills; and strong organizational and project planning skills. Demonstrable ability to prepare professional documentation, including college level writing and grammatical skills. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.


Desired Qualifications: Knowledge of structured cabling. Experience with: project management; enterprise networks, active directory, authentication systems and server administration; Alcatel Lucent networks; Aruba wireless systems and Palo Alto firewalls; VoIP solutions; and work order control/software.

Closing Date:  Review of applications will begin November 4, 2019 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION


The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017 as a condition of employment. 




Posted: 2019-10-21 Expires: 2019-11-20

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California State University Los Angeles
Los Angeles, California 90032

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