26 days old

Medical Assistant

Southwest Center for HIV/AIDS Inc
Phoenix, AZ 85004
  • Job Code

The Medical Assistant works under the direction of the Southwest Center health care providers and reports directly to the Health Clinic Manager. The Medical Assistant will perform various clinical and administrative tasks within the scope of their certificate/diploma.

Essential Functions

  • Work with various healthcare and support staff to assure smooth and efficient patient flow and clinical operations including patient scheduling, inventory maintenance, prescription and lab processing, lab draws, assisting with procedures, and preparing/administering medications and injections via multiple routes for various treatment purposes.
  • Foster client focused care such as obtaining, communicating, and recording patient related information including vital signs, drug allergies, medications, medical histories, and reason for visit in Electronic Health Records (EHR, EClinicalWorks) in a timely manner.
  • Perform phlebotomy procedures and manage specimens including labeling, requisition completion, transport to laboratories, and log maintenance.
  • Provide HIV and STI education services to individuals at high-risk for HIV infection. Facilitate and process blood (finger stick and venipuncture) specimens and prepare specimens for laboratory processing. Provide HIV test results to clients.
  • Perform miscellaneous job-related duties as assigned including, but not limited to, processing referrals, medical records reconciliation, completing prior authorizations, triaging phone calls, and scanning/uploading documents into patient charts.
  • Medical Assistants will be expected to cross-train in front office duties to ensure coverage in the event operations require them to float to assist with coverage.

Minimum Qualifications

  • Graduation and certificate of completion or diploma from an approved and accredited (CAAHEP or ABHES) medical assisting training program - Preferred
  • Medical Assistant; 2 years

Knowledge, Skills and Required Documentation

  • Must be professional, flexible, caring, and compassionate while exhibiting a congenial and sensitive attitude toward patients.
  • Highly organized, detail-oriented self-started, excellent problem-solving skills, ability to assess organizational needs, and establish priorities and multi-task effectively while maintaining a positive attitude.
  • Strong interpersonal skills in dealing with a variety of people and proven ability to work independently while collaborating with others.
  • Demonstrated ability to relate to people living with HIV/AIDS, members of the LGBTQ community, as well as individuals from other diverse socio-cultural and socio-economic backgrounds.
  • Excellent computer skills with proficiency in Microsoft Office (word, Excel, Power Point, Outlook) and EHR software (EClinicalWorks a plus)
  • Ability to work at least 3 evenings per week.
  • Valid BLS certification.
  • Valid state of Arizona finger print clearance card.
  • eClinicalWorks experience preferred.
  • Bilingual (English/Spanish) preferred.

Environmental Factors and Conditions/Physical Requirements

  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
  • Office environment, exposure to computer screens for lengthy periods of time.
  • This is an exempt position that may require evening and occasional weekend work.
  • Travel outside of the Phoenix region approximately 10% of the time.
  • Requires operating standard office equipment (i.e. telephone, computer, fax machine, copier, etc.).
  • Must be proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) software applications and competent in using electronic medical records and information systems in providing effective documentation of patient care.

How to Apply

Apply on indeed

Equal Employment Opportunity

The Southwest Center maintains a healthy work environment free from harassment and discrimination
based on sexual, racial, age-based, religious, ethnic, disability, family status, sexual orientation, gender
identity or expression. All recruitment and retention decisions are guided by this policy.
The Southwest Center provides an inclusive and respectful working environment that represents a wide range of backgrounds, cultures, identities, and experiences. We attract applicants who have the cultural awareness to navigate and celebrate these differences. Our employees are Individuals who have respect for the communities where they live and work and are committed to utilizing culturally and linguistically appropriate strategies and skills in a collaborative environment.
We welcome all applicants with personal, direct and/or indirect knowledge of the lives and experience with but not limited to: Black, Indigenous, and People of Color (BIPOC); LGBTQIA2S+/Queer individuals; those affected by HIV, people living with disabilities; people with diverse religious beliefs, and other marginalized Individuals that are at the intersections of those identities/experiences. We also encourage those from historically underrepresented backgrounds to apply.



Posted: 2022-06-08 Expires: 2022-07-09

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Medical Assistant

Southwest Center for HIV/AIDS Inc
Phoenix, AZ 85004

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