5 days old

Marketing / Sales Support Coordinator

Senior Living Residences
Braintree, MA 02184


Braintree, Massachusetts

Marketing / Sales Support Coordinator


Senior Living Residences, a well respected leader of assisted living and memory support, is on the lookout for top-notch talent. Were an equal-opportunity employer offering competitive compensation and great benefits, not to mention a work environment with positive energy filled with friendly people committed to doing the very best they can to take care of seniors. Do you share these values?


The Sales and Marketing Coordinator is a member of the Home Office team that supports our 17 assisted living communities with sales and marketing initiatives. The Sales and Marketing Coordinator is responsible for ensuring on-site community sales teams have the marketing/sales tools, training, support, and accountability needed to meet and maintain established occupancy goals.


The Sales and Marketing Coordinator will also have the opportunity to get involved with various special projects, events, and calendar management, in addition to the marketing and sales components. This is a great entry-level role for someone looking to learn more about sales, marketing, and senior living!


  • Work cross-functionally with Sales, Marketing, Technology Depts

  • Provide diligent coverage of Home Office live chat and email general queries inboxes

  • Learn, maintain and train users on CRM software, as directed

  • Create and generate reporting from CRM for both internal and external consumption

  • Create performance reports on marketing / sales programs for both internal and external consumption

  • Assist with preparation of client reports

  • Support Marketing, Technology & Sales processes related to 

  • Mystery Shop Program

  • Live Chat

  • Professional Education Program Compliance

  • Meeting, training and presentation coordination 

  • Paid Referral Partner Programs

  • Onboarding and training new associates

  • Assist with budgeting / invoice management for marketing, sales and technology programs

  • Assist on-site Sales Teams, as directed


  • 1+ years' experience in sales, marketing, or senior living role ; internship experience will also be considered for this entry level position

  • Excellent verbal and written communications skills

  • Intermediate knowledge of Google Sheets or MS Excel with the ability to quickly learn and master new tools with ease

  • Exposure to live chat, email marketing, and/or content management systems highly desired

  • Experience with CRM and/ or marketing automation software a plus

  • Exceptional attention to detail

  • Self-starter who can work both independently and in a team environment

  • Ability to multi-task and perform in a fast paced, changing environment, managing multiple projects, setting priorities and meeting deadlines

  • High energy and positive can do attitude

  • Ability to work flexible hours, including occasional evenings and weekends.


  • Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.

  • Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.

  • Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.

  • Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.


Posted: 2021-05-05 Expires: 2021-06-04

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Marketing / Sales Support Coordinator

Senior Living Residences
Braintree, MA 02184

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