10 days old

Market Investigator

Tukwila, WA 98188


As part of our collaborative and guest-obsessed team, you help us create an experience that makes guestssayI love Target! When you work at Target, youre helping every family discover the joy of everyday life.Youre working alongside anenthusiastic,dedicated team that brings their passion and pride to all that they do. Your role is to enable your market AP team to deliver a destination shopping experience by providing a safe and secure environment for our guests, mitigate shortage risks in order to drive sales, improve accuracy and instocks through theft prevention and resolution, and lead through crisis events to protect our guest, team and brand.


The AP teams function is to provide a safe and secure environment for our team members and guests, and to meet financial goals of shortage and profitability in a Target store. AP teams will do this by leading a physical security and safety culture and responding to crisis events, investigating and resolving theft, and creating awareness and educating team members on operational shortage priorities.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Market Investigator canprovide you with the:

  • Experience managing the identification and resolution of internal investigations
  • Skills in external and internal investigations (identification, investigation and resolution)
  • Skills using mobile, stationary and physical surveillance, and intelligence-led tactics to aid in the reduction of shortage; including Targets video surveillance system
  • Knowledge of criminal prosecution practices and expectations

As a Market Investigator no two days are ever the same, but a typical day will most likely include the following responsibilities:

Drive your business to grow sales

  • Ensure the protection of Target team members, physical assets and corporate facilities and increase profitability by resolving theft and reducing shortage
  • Support a theft and shortage prevention and resolution culture to ensure product is in stock and available for our guests
  • Lead and close complex market or regional theft cases including Organized Retail Crime (ORC), fraud, brand and reputational issues
  • Develop and investigate major organized external and internal cases which may result in a significant loss to Target. Use methods of prevention, detection, investigation, resolution, and recovery
  • Lead cases that require specialized investigative tactics and all internal investigations that involve store management and AP cases

Cultivate a guest-centric salesforcetodrive sales andefficiency

  • Build partnerships with industry organizations and benchmark the competition for trends and initiatives that are impacting the industry
  • Support and consult business partners on external investigations and store-level internal investigations, as needed. Provide hands on training of investigative tactics and coach and train field and store leaders on investigative interview tactics
  • Develop positive relationship with law enforcement agencies. Conduct major case operations, and act as liaison with law enforcement and retail industry
  • Partner with law enforcement, HQ, field and store AP teams to aggregate applicable investigations charges. Ensure all prosecution/referral of local theft and fraud investigations are completed to the highest possible level and when necessary, represent Target in court and legal proceedings
  • Identify all aspects of emerging theft opportunities, trends and cases within your market using reporting, trend analysis, and internal and external partners to initiate and investigate theft activity
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • All other duties based on business needs

The good news is that we have some amazing training that will help teach you everything you need to know to be a Market Investigator. But there are a few skills you should have from the get-go:

  • 4 year degree or equivalent experience
  • 3+ years of retail assets protection/loss prevention or criminal justice experience
  • Meet any state or local licensureand/or other legal requirements related to the position
  • Experience and knowledge with internal and external theft investigations tactics and apprehending subjects
  • Strong interpersonal skills
  • Proven execution skills and ability to drive change
  • Operate in an ambiguous and rapidly changing work environment
  • Quickly adapt to changing priorities and tasks
  • Work in high intensity situations with composure and ease
  • Solution-based mindset with desire to uncover business gaps and solve problems
  • Outstanding written and verbal communication skills
  • Build strong working relationships with key partners

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Experience preventing and/or addressing organized retail crime
  • Experience interviewing theft subjects
  • Working knowledge of CCTV/DVR equipment and systems

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


Posted: 2020-05-19 Expires: 2020-06-18

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Market Investigator

Tukwila, WA 98188

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