1 hour

Logistics Specialist

Crosley Brands
Simpsonville, KY 40067
Classification


Salary/Exempt


 


Salary


$30,000-$38,000


 


Job Type


Full-time


 


Reports to


Logistics Manager


 


Job Description


Summary/Objective


Crosley Brands is currently seeking an experienced Logistics Specialist to join our growing team! In this role, you will be responsible for completing a variety of logistics and fulfillment functions that are integral to our distribution center operations in Simpsonville, KY. Specific tasks include communicating with carriers to schedule freight pick-ups, preparing appropriate labels and documents for customer shipments, providing freight quotes, and completing bills of lading. This role is an important part of ensuring that our fulfillment goals are consistently met on a daily basis. A keen eye for detail, along with strong communication and organization skills are key to success in this position. You must also work well under deadlines and in a fast-paced team environment.


 


Essential Functions



  • Deliver a high level of customer service to ensure a positive experience for our consumers

  • Field incoming phone calls and emails from our customer base

  • Respond to inquiries promptly and clearly, but with enthusiasm and tact

  • Ensure customer satisfaction with regard to technical inquiries, as well as the product return and repair process

  • Investigate and rectify consumer issues, including damages, incorrect shipments, and lost orders

  • Process return authorizations



 


Competencies



  • Communication Proficiency

  • Thoroughness

  • Time Management

  • Customer/Client Focus



 


Supervisory Responsibility


This role may have direct reports in the future


 


Work Environment


This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


 


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.


 


Position Type and Expected Hours of Work


This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. 


 


Required Education and Experience



  • High School Diploma or GED



Preferred Education and Experience



  • 1+ years previous experience



 


EEO Statement


Crosley Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.


 


Other Duties


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


 
 

Categories

Posted: 2019-08-20 Expires: 2019-09-19

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Logistics Specialist

Crosley Brands
Simpsonville, KY 40067

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