11 days old

Logistics Coordinator

National Food Group
Novi, MI 48377

Logistics Coordinator


Job Description


Do you have an appetite for the details? Are you great at juggling projects? You and your team are tasked with responding asap (or as soon as you finish your lunch or refill your coffee) to questions, keeping all parties notified of delivery plan. We need someone who can say, Im right on top of it, Rose and really mean it. Its an essential part of this role that you stay on top of all orders and coordinate with other departments.


At National Food Group, were proud of our fun, collaborative, and progressive culture. Were always looking for ways to innovate corporate life to be more fun and convenient for our team members, especially in these unprecedented times. With our work from home options, weve become Zoom champions and instant messaging wizards we put a high value on communication from professional video calls to virtual team social hours. When in the office, team members can enjoy our hot and cold beverage machines, a clubhouse and other fun meeting spaces, and when its safe again an in-house gym, and an Innovation Center where all our cooking magic happens! Our team has a good balance of work and play who ever said corporate life couldnt be fun?


If this position sounds appetizing to you, read on!



Job Duties

  • Shop for cost-effective carrier solutions like youre shopping for a new car for yourself good price, reliable, fits your needs, and gets you where you need to be. Use available tools and resources, including rate negotiation and order consolidation. 

  • 2-4-6-8, youll need to communicate! Communicate effectively and positively with carriers, vendors, customers, and internal team members, while striving to exceed their service expectations. 

  • Be sure to bring your blue light blocking glasses so its easier to keep a close eye on orders tender, monitor and complete tracking of orders through NetSuite. 

  • Youre the go-to guy or gal the main point of contact for freight issues including communicating problems, providing recovery options, and problem resolution while working closely with account managers, leadership and logistics providers. 

  • Integrity is one of our core values youll need to maintain data integrity in NetSuite including pick-up and delivery information, appointment times, internal logistics notes, and document retention (i.e. insurance, W9, DOT authority). 

  • Identify and develop relationships with new freight carriers. Were talking Frodo-and-Sam strength relationships.

  • Theres always room for improvement! Track and improve carrier performance through communication, feedback, and holding carrier accountable to commitments.


Desired Skills and Experience

  • Minimum 2-year college degree or college level course work or 4 years logistics-based work experience preferred

  • Frozen and dry food-based work experience preferred

  • Transportation and warehouse work experience preferred

  • Knowledge of different modes of transportation - truckload, less-than-truckload, intermodal transportation preferred

  • Demonstrated ability to work under pressure, organize and prioritize work, communicate effectively with others in person and over the phone

  • Ability to identify and resolve problems

  • Willingness to rotate within the logistics department and perform various training and support functions to support the team

  • Strong written and verbal communication skills

  • Ability to drive continuous improvement in work process


This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made to fulfill these requirements.


The above statements generally describe the principal and essential functions of the job but should not be construed as a detailed description of all essential functions that may be inherent in the job. 



Posted: 2021-03-31 Expires: 2021-04-30

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Logistics Coordinator

National Food Group
Novi, MI 48377

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