18 days old

Legal & Social Services Coordinator

Human Rights First
Los Angeles, CA 90071


JOB TITLE:                  Legal & Social Services Coordinator

DEPARTMENT:            Refugee Representation


REPORTS TO:              Supervising Legal Services Coordinator

JOB STATUS                 Full-Time; Non-Exempt; Union



The Legal & Social Services Coordinator will work as part of Human Rights Firsts Los Angeles-based Refugee Representation team to provide general legal and social service support to asylum seekers receiving legal assistance from Human Rights Firsts Refugee Representation team, which provides in-house and pro bono legal assistance to asylum seekers, primarily in Los Angeles, New York, and Washington, D.C. The Legal & Social Services Coordinator will work closely with our asylum-seeking clients, in-house staff attorneys, and pro bono volunteer attorneys. The Legal & Social Services Coordinator will coordinate and conduct initial screenings and interviews with asylum seekers seeking legal representation; handle the administrative details of HRFs asylum legal representation work, including scheduling and case management; and assist with identifying needs and gaps in services to assist clients in accessing public benefits, education, health, mental health, housing, and other basic needs.



  • Assist in responding to inquiries from asylum seekers, including scheduling, coordinating, and conducting initial screening interviews.

  • Perform in-depth, detailed interviews with potential clients, who are often victims of torture and human rights abuses, to ascertain their eligibility for asylum and representation through our program; and conduct related country conditions research.

  • Assist in placing accepted cases with appropriate volunteer attorneys; communicate in a responsive and efficient manner with volunteer attorneys, other human rights organizations, and the public; and assist in the provision of support for volunteer attorneys.

  • Contact volunteer attorneys and clients to obtain updates on cases; coordinate the case closure process; and serve as liaison among volunteer attorneys, clients, and in-house Refugee Representation team staff, as needed.

  • Assist in managing the Refugee Representation teams administrative/clerical needs:

    1. compiling informational packets and case summaries;

      1. entering, updating, maintaining, and retrieving data relating to cases, clients, potential clients, volunteer attorneys, and other contacts in our database, and coordinating with the information services department on database and technology issues; and

      2. maintaining and organizing electronic and hard copy files, correspondence, and publications; coordinating meetings and agendas.

  • Assist with recruiting, training, and supervision of non-legal interns, ensuring that these volunteers are meaningfully engaged.

  • Conduct assessments of referred clients to determine their psycho-social needs and assist them with appropriate referrals.

  • Develop and maintain a knowledge base of social services available to clients in assigned work areas.

  • Establish working relationships and partnerships with local service providers and administrators to enhance the referral process.

  • Complete referrals to services, assist families in completing intake requirements for these services, and follow up as necessary.

  • Identify clients eligible for enrollment in donation-based programs, such as Family-to-Family, and administer and distribute donations received through those programs.

  • Other duties as requested based on department and/or organizational need.


  • A Bachelors degree and at least one year of post-college work experience in a related field, with previous experience working with asylum-seekers or refugees strongly preferred.

  • Ability to work collaboratively, and preferably, prior experience working with attorneys, law firms, or other legal service providers.

  • A strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills.

  • Ability to communicate patiently, respectfully and empathically with individuals from a variety of backgrounds.

  • Demonstrated excellence in written and oral communication, with advanced analytical skills.

  • Superb organizational skills, including the ability to manage numerous tasks simultaneously, work under pressure, and meet deadlines.

  • Good judgment and attention to detail.

  • Capacity to prioritize duties, and work independently while functioning as a member of a team and across offices.

  • Excellent computer skills, including knowledge of database, word processing, and spreadsheet applications.

  • Fluency in Spanish required; fluency in additional languages, particularly French or Arabic, is highly desirable.


Interested candidates should apply at https://www.humanrightsfirst.org/careers. 


Human Rights First is committed to recruiting, retaining, and developing staff from a diversity of backgrounds, including members of racial and ethnic minorities, LGBTQ people, people with disabilities, people of all socioeconomic backgrounds, people of all nationalities, and veterans of the U.S. Armed Forces. We believe that a diverse staff and an inclusive work environment that welcomes a range of perspectives help make our advocacy work stronger and more effective.


Posted: 2023-03-03 Expires: 2023-04-02

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Legal & Social Services Coordinator

Human Rights First
Los Angeles, CA 90071

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