6 days old

Lead Services Specialist

GE Energy
Bengaluru, KA 560002
**Job Description Summary**

Proficient in implementing new requirements and fixing bugs wrt DotNet Technology that includes C#, ASP.NET, MVC, SQL, Java scripting, Python

**Job Description**

**Role Summary/Purpose**

GE is actively seeking experienced support engineers to join our growing Customer Support team for GE Digitals software solutions. As part of this role, you will be working proactively with tools and monitors to improve availability and health of GE Digitals software solutions. If you are excited about the opportunity to learn and work on software solutions, enjoy trouble shooting and solving complex problems, consider the opportunities to join GE Digitals global support organization.

**Essential Responsibilities :**

The job entails proactive monitoring and routine evaluation of GE Digitals advanced analytics-based solutions. As a Developer & Support Engineer you will be:

1. As a hardcore dotnet developer, implement new features on Dotnet web-based monitoring tools using C#, ASP.Net, Java Scripting & MVC.

2. Responsible for troubleshooting and fixing bugs in the Code.

3. Optimize the existing code for performance improvement of the monitoring tools.

4. Proactively identify new requirements in the existing product lines for effective data monitoring.

5. Creating, maintaining, migrating, and troubleshooting Linux/Windows shared / virtual / dedicated servers.

6. Set up virtual machine, troubleshoot and resolve remote desktop/server connection issue. should be able to handle problem related to data flow/migration from virtual network/client server.

7. Escalation management during critical events/application outage.

8. Maintain regular customer contact and call logs.

**Qualifications/Requirements :**

1. Four (4) Year Degree in Computer Science/Engineering or related disciplines. 2. Up to 7 years of experience working in software/IT industry with emphasis on development/network systems/infrastructure/Production Support.

3. Experience in Dotnet technology C#, MVC, ASP.NET, JavaScript, SQL Server, Python, Postman, AWS Hosting technologies.

4. Knowledge on system architecture, security, remote server.

5. Hands on experience with distributed and/or enterprise applications

6.Strong understanding of support processes handling tickets, monitoring, processes and metrics.

7.Ability to solve complex problems independently.

8.Maintain SLAs through the implementation of proactive issue detection and reporting.

9. Able to prioritize in complex, fast-paced environment.

**Desired Characteristics :**

1. Good at communication skills.

2. Strong inter-personal skills with ability to work in a diverse team

3. Strong as an individual contributor creating and managing standard operating procedures and internal processes.

**Additional Information**

**Relocation Assistance Provided:** Yes


Posted: 2021-02-19 Expires: 2021-03-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Lead Services Specialist

GE Energy
Bengaluru, KA 560002

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast