4 days old

LCS Education Specialist Ventilator and Respiratory MN

GE Energy
Minneapolis, MN 55415
**Job Description Summary**

The Clinical Education Specialist (CES) delivers Life Care Solutions (LCS) clinical and operational expertise by providing excellent education and training support for the monitoring product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions.

**Job Description**

**Location: Minneapolis / Saint Paul, MN**

**Essential Responsibilities**

+ Develop product, clinical, and software knowledge, skills, and competence within a specific LCS modality.

+ Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment

+ Provides pre-sale product clinical evaluations and/or educational sessions to potential customers

+ In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).

+ Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions

+ Drive realization of revenue thru execution of on-site or remote clinical education delivery

+ Produce comprehensive, consistent and timely completion of documentation requirements pre-through post training

+ Provide ongoing post-installation training and support as needed. Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.

+ Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

+ Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. Submits expense reports within guidelines, and provide and maintain clear and complete records to comply with all elements relevant to the position.

+ Possess strong interpersonal and customer skills, and places personal and business integrity at forefront

+ Differentiate with exceptional customer service and actively integrate user experience and outcomes

**Required Qualifications**

Hold an active Registered Respiratory Therapist certification with experience in critical care environment Ability/Willingness to travel extensively 80+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary Maintain a valid drivers license and satisfactory driving record Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps) Ability to learn specialized industry specific software and provide digital education and training solutions Candidate must be willing to submit to a background investigation, including but not limited to: verification of past employment, criminal history and educational background Willingness to take a drug test Must comply with vendor credentialing requirements. Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for mumps, measles and rubella(MMR) and hepatitis and drug testing /screening. Candidate must be legally authorized to work in the United States without restriction Candidate must be willing to work out of an office or home/remote office


**To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years experience required for any role based within the USA.** **For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.**


Posted: 2021-01-13 Expires: 2021-02-12

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LCS Education Specialist Ventilator and Respiratory MN

GE Energy
Minneapolis, MN 55415

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