22 days old

IT Business Systems Analyst- Salesforce

Charlotte, NC 28202
  • Job Code

Job Title: IT Business Systems Analyst - Salesforce

Location: Charlotte, NC


IT Business System Admin

We are looking to add a smart, energetic, and quick-learning Business Systems Administrator to support our growing operations team. This person is highly motivated to learn and administer new CRM tools. The ideal candidate will quickly gain a solid understanding of Intapp organization structure, business processes and culture, and will build relationships with key groups.

What you will be doing:

  • Act as admin on business application systems for Salesforce
  • Manage all basic administrative functions such as user accounts, profiles, roles, reports, dashboards, workflows, automations, custom fields, objects, page layouts, records management, and validation rules
  • Identify, assess, and document business requirements, recommending business priorities and advising the business on options, risks and costs versus benefits of various solutions
  • Perform regular IT audits to discover areas of weaknesses and fortify them
  • Coordinate and participate in process walkthroughs with management (process owners) and external auditors to ensure adequate control design and identification of key controls such as user access and change management
  • Present findings, reports, issues and solutions, as applicable, to management
  • Work cross functionally with Finance, IT, Engineering, and CRM operations to advise over best practices and provide guidance on controls
  • Learn Intapp internal tools and act as admin on these tools


  • Bachelor's degree in Information Systems
  • At least 3-4 years of experience in IT business system administration
  • A working knowledge of internal IT controls
  • Experience in designing test plans, testing business systems
  • Experience with technologies such as Salesforce
  • Proven innovative problem solver who thrives in ambiguity
  • Excellent written and verbal communication skills, interpersonal skills, and presentation skills that allow you to convey tough messages in a kind way
  • Strong personal integrity with the highest ethical standards
  • Extremely organized, have a superior attention to detail and a dedication to putting forth high quality work
  • Motivated by Challenge



Posted: 2021-02-03 Expires: 2021-03-06

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IT Business Systems Analyst- Salesforce

Charlotte, NC 28202

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