1 hour

Installation Technician - Minneapolis, MN

Handicare USA, Inc.
Minneapolis, MN 55418

JOB TITLE: INSTALLATION & SERVICE TECHNICIAN


DEPARTMENT: INSTALLATIONS & SERVICE OPERATIONS


REPORTS TO: PROJECT MANAGER


FLSA STATUS: NON-EXEMPT


 


Sign on bonus: $5000 ($2500 paid at 3 months, $2500 paid at 12 months)


Experience with Patient Lift Systems a plus


Construction and contractor background preferred


Prior experience with power tools/equipment required 


This position requires 85% travel time


 


OVERVIEW:  The Installation & Service Technician will be primarily involved with the installation, service and preventative maintenance of Handicare products throughout the U.S.  This individual will be called upon to perform site surveys and installation audits.  Whenever possible, the work performed by the individual would be billable against a particular revenue generating project.   Occasionally, based on available service and installation workload, the technician may perform other duties as assigned in other areas of the business such as production, assembly and distribution. 


 


ESSENTIAL DUTIES AND RESPONSIBILITIES:


Perform installation of Handicare products.  This includes but is not limited to resource allocation, customer and sub-contractor communication, expense tracking, final audit, etc. Products include, but are not limited to:  ceiling track lifting systems, stair lifts, vertical platform lifts, ramps bathing systems, etc.  Construction sites consist of hospitals, long term care facilities as well as private residences.   


Install ceiling track lift systems and other products per Handicare standards.


Perform on site surveys at prospective installation sites for the purpose of gathering all required information to plan and complete a ceiling track lift installation.


Perform on site audits of in progress and completed installations to ensure compliance with company standards.


Coordinate delivery of products and other installation materials to coincide with arrival of labor resources as needed on a project.


Arrange site storage for products and materials as needed for installation projects.


Keep accurate project records for expenses, various required testing, training etc.


Interact directly with owners and staff at Hospitals, Nursing Homes, private residences, Group Homes, etc. while performing the above functions


Train the end users of the equipment on the operational aspects of the equipment sold and installed.


Perform service repairs and scheduled preventative maintenance as required. 


Maintain the company service and installation vehicle in good operating condition and cleanliness.


Maintain the van inventory in an orderly fashion, at proper levels and account for all items used in the performance of service and installation functions.


Travel to out of state job sites as directed by supervisor, travel required up to 85% of the time.


Additional responsibilities as requested or required by management.


 




SUPERVISORY RESPONSIBILITIES:


This position has no supervisory responsibilities.


 


COMPETENCIES:


Identifies and resolves problems in a timely manner


Able to read and interpret written information


Able to deal with frequent change, delays or unexpected events.


Is consistently at work and on time.


Follows instructions, responds to management direction


Takes responsibility for own actions


Commits to long hours of work when necessary to reach goals


Works quickly


Observes safety and security procedures


Determines appropriate action beyond guidelines


Reports potentially unsafe conditions


Uses equipment and materials properly


 


LANGUAGE SKILLS:


Ability to read and comprehend simple instruction, short correspondence and memos.  Ability to write simple correspondence.  Ability to effectively present information in one on one and small group situation to customers, clients and other employees of the organization.


 


EDUCATION, EXPERIENCE & TRAINING:


High School Diploma or general education degree (GED); experience preferably in building construction, mechanical, electrical and plumbing methods.


 


CERTIFICATES, LICENSES OR REGISTRATIONS:


OSHA 10 Hour Certification preferred.


A valid U.S. Drivers License with minimal driving infractions.


 


COMPUTER SKILLS:


Proficiency in Windows applications, Microsoft Word, Excel, PowerPoint and Outlook is required.  


 


PHYSICAL DEMANDS:  


The employee may frequently stand, walk, climb, stoop, kneel or crouch during shift.  Employee will be required to regularly use hands to finger, handle, feel and reach with hands and arms.  Employee must be able to regularly lift, push, pull and or move up to 50 lbs.


 


TRAVEL:


This position is a road warrior and travels between 80% - 90% of the time.  Must be able to commit to overnight travel for extended periods of time.




WORK ENVIRONMENT:


This position works in an environment with loud noise levels.  This position may frequently work near moving parts, be exposed to vibration and be exposed to airborne particles & dust.  This position will occasionally work in high, precarious places and be exposed to the risk of electrical shock.


 


EOE/M/F/D/V


Note: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.  Critical features of this job are described under various headings above.  They may change at any time due to reasonable accommodations or other reasons.  The above statements are strictly intended to describe the general nature and level of the work being performed.  They are not be construed as a complete list of all responsibilities, duties and skills requires of employees in this position.   The physical demands described her are representative of those that must be met by an employee to successfully perform the essential duties of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 


I have read and understand the duties of my position:


 


Print Name: _____________________________________ Date: ___________________________


Signature: _______________________________________

Categories

Posted: 2022-05-24 Expires: 2022-06-23

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Installation Technician - Minneapolis, MN

Handicare USA, Inc.
Minneapolis, MN 55418

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