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Inside Sales Manager Vienna, Austria
Are you ready to drive growth in our sales efforts and increase the profitability of key products? Are you experienced in using data analysis to identify opportunities for growth and using the data to drive decision making with colleagues and senior stakeholders? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then its time to join Western Union as Inside Sales Manager.
Western Union powers your pursuit.
In this critical regional role, you will be the subject matter expert for currency transfer in Germany, Austria, and Switzerland and will drive customer value and revenue growth and focus on the following:
Role Responsibilities
- Understand the growth area opportunities and competitive landscape and make suggestions on pricing initiatives which will drive long term customer value and revenue growth.
- Monitor and evaluate Agent performance and commission tracking making recommendations to Area Sales Executives (ASEs) on Agent performance, gaps, and remediation plans to address those gaps.
- Evaluate and research competitor action planning and provide clear insight and recommendations. You will understand market developments and the future impact, suggesting ways to make sure the business is well positioned.
- Take action on pricing proposals and incentives to generate profitable growth.
- Provide insight and support to the Sales Teams, including Validation of each new location based on analysis of market data and opportunity.
Role Requirements
- Degree in quantitative fields or relevant professional equivalent experience in finance and payments.
- Extensive experience in delivering value to customers and agents in the money transfer space.
- Internally focused you will be skilled at building and developing key relationships with colleagues at all levels.
- Your strong analytical skills and understanding of the marketplace from which to draw insight will be clear when we meet you.
- Collaboration, transparency, and drive are just some of the behaviors we need in this role.
- Fluency in German and English is essential.
We make financial services accessible to humans everywhere. Join us for whats next.
Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Austrian specific benefits include:
- 25 days holiday plus 13 Public holidays.
- Pension
- Life & Medical Cover
- Luncheon Vouchers
- Health & Wellbeing programs
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
LI-MS6
We are under legal obligation to indicate the minimum salary, which is EUR 50,250.00 gross per year for this position. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.

Categories
Industry
- Banking / Finance
Western Union – connecting people around the world.
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