11 days old

HR Operations Associate

GE Energy
Role Summary:To provide professional & proactive HR support to the GE business as part of the People Operations team in Korea.

Essential Responsibilities:

HR/Employee Partnership (10%)

+ Proactively to communicate with customers to ensure timely resolution of transactions

+ Actively seek customer feedback & use it to improve our service offering

+ Deliver on commitments, manage expectations & keep customers informed on progress taking clear accountability and ownership throughout the process

HR Administrations (90%)

+ Working with Shanghai Center team to providing day-to-day HR support to GE Employees. And consistently follow defined HR processes, challenging steps to drive operation excellence

+ Supporting on-site onboarding and GME onboarding/lease contact/payment related process and providing support to local training/annual leave promotion/ year-end tax related activities, etc.

+ Supporting local communications with social security/tax bureau. Supporting government report related activities.

+ Deal with all customer (Employee, People Leader, HR) enquiries in a professional, courteous & timely manner incl. all central communication channels (email, phone, chat, personal enquiries), and ensures 100% of such enquiries are followed-up and logged in Service Cloud app

+ Supporting and teaching employees, people leaders and HR Managers how use workday and internal One HR site with ticketing, chat and information solutions Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with defined HR processes, relevant legal and GE policy requirements

+ Other regular or ad-hoc HR Administrative tasks including data entry, reporting, new starter administration etc. Supporting team members in their activities around HR Operations, HR projects


University or college graduate

Ability to priorities multiple tasks & work to deadlines

Comfortable delivering against quantitative and qualitative performance metrics

Excellent attention to detail. Ability to anticipate and resolve challenges

Fluency in local language (Korean) and at least business level of English, with polite, professional communication skills (both written and verbal)

Strong IT skills including Excel, Word; fluent computer usage

Confidentiality & controllership mindset. Supportive and enthusiastic team player

Desired Characteristics:

Max. 3 years experience in HR Admin/Operations or Employee Partnership (including HR internship & year-end tax adjustment part-time)

Experience with using Workday; Korea Payroll

Experience with administration of Employee Pension Programs

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.comAdditional Locations:Korea, Republic of;Seongnam;


Posted: 2019-11-27 Expires: 2020-01-01

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HR Operations Associate

GE Energy

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