10 days old

FWS Summer 2020, Undergraduate Technical Support Assistant

Lexington, KY 40507
Job Title FWS Summer 2020, Undergraduate Technical Support Assistant
Requisition Number DU06594
Department Name 8Z241:Federal Work Study
Work Location Teaching, Learning, and Academic Innovation
Salary Range $11.00
Type of Position Student
Position Time Status Part-Time
Required Education

Current UK Student. Preferred major of Computer Science or related field.

Required Related Experience


Required License/Registration/Certification


Physical Requirements

Sitting for periods of time.


Variable based on schedule. Monday – Friday; 8AM – 5PM. Some evening hours may be required.

Job Summary

The Undergraduate Technical Support Assistant will be responsible for providing UK instructors with live technical support in their online courses. The assistant may be embedded in a course or courses to troubleshoot technical problems as they arise. This position will work closely with TLAI staff members to document common technical issues and create any additional troubleshooting resources.

For more information please contact;
Ashley Sorrell, (859) 323-6807,

Skills / Knowledge / Abilities

General computer skills, working knowledge of Zoom and Canvas, attention to detail, ability to problem-solve, and customer service.

Does this position have supervisory responsibilities? No
Preferred Education/Experience


Deadline to Apply 06/14/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2020-05-21 Expires: 2020-06-20

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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FWS Summer 2020, Undergraduate Technical Support Assistant

University of Kentucky
Lexington, KY 40507

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