Must be pursuing a bachelor’s degree at the University of Kentucky and maintain a 3.0 cumulative GPA.

Excellent verbal and non-verbal communication skills.

N/A

Must be able to sit for long periods of time.
Occasional light lifting and standing may be required.

Up to 15 hours/week. Transformative Learning offers services Monday-Thursday 9am-10pm, Fridays 9am-5pm, and Sundays 4pm-10pm. Generally, front desk staff are scheduled for 2-4 hour shifts within these operating hours.Occasional additional weekend hours may also be available.

This position is only open to undergraduate students at the University of Kentucky who have been awarded Federal Work Study

Postings are open through 6/1. Interviews will occur on a rolling basis for qualified candidates from March through June 1. Applications submitted earlier will be given priority consideration.

Transformative Learning is seeking enthusiastic front desk staff to serve as students’ first point of contact when seeking out our services.

Desk staff responsibilities including managing the check-in and check-out process, providing information about peer tutoring, Integrated Success Coaching, Supplemental Instruction and other TL initiatives, and promoting various special events. Duties also include scheduling appointments, answering phones, working with office technology and maintaining a clean and organized front lobby. Additional responsibilities may include assisting with marketing tasks such as tabling at special events. Ultimately, you will help create a pleasant and enjoyable experience for our students.

Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.

Customer service attitude
Excellent communication and organizational skills
Strong knowledge of MS Office programs
Able to contribute positively as part of a team
Ability to multitask
Critical thinking skills
Adaptability

Previous customer service experience preferred.

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. 

 As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. 

 Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.