1 hour

Front Desk Agent

Ramada Plaza Hotel Midtown Albuquerque
Albuquerque, NM 87107

The Ramada Plaza by Wyndham is looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. Youll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:



EDUCATION/EXPERIENCE/ESSENTIAL SKILLS



. Working knowledge of Microsoft office and reservation management systems High school graduate, G.E.D. recipient, or equivalent 1+ year of hotel industry experience or related job preferred Displays impeccable interpersonal, time management, organizational skills, and customer service skills Has experience answering telephone calls and troubleshooting stressful situations About Company .


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES



Handle customer complaints as necessary Bookkeeping: keep accurate records of all hotel guest account information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests needs including questions about available rooms, amenities, room rates, special requests, and rewards programs Communicate with housekeeping to make sure guest rooms are ready Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Job Type: Full-time


Categories

Posted: 2021-05-11 Expires: 2021-06-10

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Front Desk Agent

Ramada Plaza Hotel Midtown Albuquerque
Albuquerque, NM 87107

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