9 days old

Field Service Engineer II/UKHC

Lexington, KY 40507
Job Title Field Service Engineer II/UKHC
Requisition Number RE23372
Working Title Field Service Engineer II
Department Name H3997:EVPHA Information Technology
Work Location Lexington, KY
Grade Level 11
Salary Range $53,477-89,315/year
Type of Position Staff
Position Time Status Full-Time
Required Education


Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

3 yrs

Required License/Registration/Certification

Microsoft MCSA: Windows 7 or Microsoft MCSA: Windows 8. Certifications are required within one year of hire date.

Physical Requirements

This position requires intermittently standing or walking with objects weighing up to 10 pounds; lifting, pushing, and/or pulling objects weighing up to 50 pounds; performing tasks with repetitive motions (such as typing); and sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing over 50 pounds; performing tasks with repetitive motions; and working at heights above four feet. Also involves some risk of injury from moving, lifting or positioning patients, equipment, or materials; risk of injuries from use of equipment on the job; exposure to radiation and/or loud noises; and some job-related travel (less than 10% of time).


Primarily Monday through Friday day shifts, 8:00 a.m. – 4:30 p.m. As an exempt-level position, additional hours may be required in order to meet job and departmental business needs.

Job Summary

The successful Field Service Engineer II will deliver support of the end user computing environment for UK Healthcare. Primary duties include tier 2 and 3 incident support; installing and troubleshooting hardware and applications; problem and process analysis. Additionally, this position will provide processes which utilize the capabilities provided by new information technology and provide optimal benefit to the organization in terms of increased efficiency, accuracy, and effectiveness of the UKHC IT process.

Skills / Knowledge / Abilities

Microsoft Enterprise Desktop Support; MacOS experience; troubleshooting experience on various computing devices including workstations, laptops, mobile devices, printers, telephones, etc; and clinical device support experience preferred.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

3-4 years’ experience preferred. Knowledge and skills of a professional area outside health care such as accounting, public relations, information systems, etc. also preferred. Windows 10 certification highly preferred.

Deadline to Apply 07/09/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2020-06-26 Expires: 2020-07-26

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Field Service Engineer II/UKHC

University of Kentucky
Lexington, KY 40507

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