10 days old

Field Service Engineer

GE Energy
Role Summary:Responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

Essential Responsibilities: Maintain all models specific to a modality in the assigned area.

Perform total system level trouble-shooting on complex multi-symptom problems.

Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.

Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

Assist in the growth and direction of business in geographic area.

Responsible for Warranty and PMS contract cost control.

Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMIs and PMS inspections documentation for assigned accounts).

Play a leading role in complex and multifunctional rooms.

Share best practices.

Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements: Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience

Technical analytical skills

Ability to work independently with minimum supervision, high work standards and quality

Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills

Fluency in English

Valid driving license, active driving experience

Desired Characteristics: High work standards and quality.

Shows Initiative and motivation.

Plans and organizes work effectively, self-motivated

Excellent communication skills, listening skills, and interpersonal skills.

Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.comAdditional Locations:United Kingdom;


Posted: 2020-10-13 Expires: 2020-11-12

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Field Service Engineer

GE Energy

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