17 days old

Facilities Assistant

Southwest Center for HIV/AIDS Inc
Phoenix, AZ 85004
  • Job Code

Position Summary

Under the direction of the Facilities Manager, Southwest Center is searching for an experienced, motivated individual to join our company as a Facilities Assistant. The Facilities Assistant will oversee and manage the day-to-day operations of a building or facility. They will be the main figure in the main lobby along with their Security personnel counterparts. The Facility Assistant performs daily facility operations responsibilities to assist the Facility Manager including set-up/teardown for events and completing facility walkthroughs. The Facility Assistant position will assist with maintaining a safe and enjoyable facility environment while working with Security personnel to serve as one of the first points of contact for patrons and access control for the facility. They will provide excellent customer service and support to patrons by providing conflict resolution, and information about the Parsons Center, tenant services, and facilities. Other duties may be assigned by the supervisor.

Essential Functions

This job description serves only as a general description of the anticipated day-to-day responsibilities of the position. Management retains the discretion to add duties or change the duties of this position at any time.

Duties and Responsibilities:

  • Provide a welcoming, customer-service-oriented presence at the main lobby desk.
  • Ensure the delivery of Facilities Management services to a high standard. Identifying opportunities that will continuously improve all aspects of FM operations.
  • Support and assist the Facilities Manager and the team with administration requirements.
  • Along with the Facilities Manager, be responsible for all external contractors in the building on a daily basis ensuring all SLAs and KPIs are maintained.
  • Demonstrate a permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general health and safety.
  • Assist with meeting and event set up and break down.
  • Report any issues that require maintenance.
  • Ensure attending contractors onsite have authority to work and have provided the correct health and safety documentation to commence work. Record contractor activities onsite.
  • Perform daily tasks including door checks, restroom checks, and space walkthroughs to support the Facility Manager on duty.
  • Ensure the property's exterior and interior are clear of debris or trash while doing regular walkthroughs of the building and site.
  • Maintain thorough knowledge of and monitor proper equipment use.
  • Take note of improper operation of lighting, doors, or building equipment and report to the Facilities Manager; the Facilities Assistant may need to reach out directly to vendors and/or contractors to provide repair services.
  • Enforce the facility's policies and procedures, including policies regarding tobacco restrictions, loitering, and disruptive behavior.
  • Along with the Facilities Manager, foster relationships with other building tenants.
  • Follow up on facilities projects with contractors and vendors such as preventive maintenance, renovations, etc.
  • Work with the Facilities Manager to take inventory of facilities-related supplies and goods.
  • Be an active representative of Southwest Center at all times.
  • Act as backup Security Guard in the event of any staffing absences.
  • All other duties assigned by supervising staff.

Minimum Qualifications

  • Hold a high school diploma or GED.
  • Ability to lift 50 pounds.
  • Ability to walk and stand for an extended period of time.
  • Ability to effectively monitor and communicate to our organization, building tenants, and visitors.
  • Punctuality, accuracy, and the ability to meet deadlines.
  • Good oral and written communication skills; strong attention to detail.
  • Ability to multi-task and think critically.
  • Proficiency with Microsoft Office Suite.
  • Able to successfully complete security guard training and CPR training.
  • Able to obtain an Arizona Fingerprint Clearance Card.

Preferred Qualifications

  • Knowledge of security guard basics.
  • Unarmed security guard card.
  • Unarmed security guard experience
  • Experience in a skilled trade such as plumbing, electrical, roofing, etc.
  • Bilingual English/Spanish fluency

Environmental Factors and Conditions/Physical Requirements

  • This is an hourly, full-time (40 hours/week) position that includes direct client, vendor and employee contact. At times, this position may require a flexible work schedule, including normal business, evening and occasional weekend hours.
  • Work will occur both in a climate controlled environment with minimal safety/health hazard potential and occasional outdoor work in all types of weather
  • All agency employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, sex, gender identity, sexual orientation, socio-economic status, nationality, and religion.
  • This position will require moving and/or lifting items.
  • All positions at the agency require an Arizona fingerprint clearance card, annual TB screen and flu vaccination.

How to Apply

  • Please visit our web site at www.swcenter.org/careers to apply

Equal Employment Opportunity

The Southwest Center maintains a healthy work environment free from harassment and discrimination
based on sexual, racial, age-based, religious, ethnic, disability, family status, sexual orientation, gender
identity or expression. All recruitment and retention decisions are guided by this policy.
The Southwest Center provides an inclusive and respectful working environment that represents a wide range of backgrounds, cultures, identities, and experiences. We attract applicants who have the cultural awareness to navigate and celebrate these differences. Our employees are Individuals who have respect for the communities where they live and work and are committed to utilizing culturally and linguistically appropriate strategies and skills in a collaborative environment.
We welcome all applicants with personal, direct and/or indirect knowledge of the lives and experience with but not limited to: Black, Indigenous, and People of Color (BIPOC); LGBTQIA2S+/Queer individuals; those affected by HIV, people living with disabilities; people with diverse religious beliefs, and other marginalized Individuals that are at the intersections of those identities/experiences. We also encourage those from historically underrepresented backgrounds to apply.



Posted: 2022-06-14 Expires: 2022-07-15

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Facilities Assistant

Southwest Center for HIV/AIDS Inc
Phoenix, AZ 85004

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