13 days old

Education and Operations Sr. Associate

Chicago, IL 60611
  • Job Code

As an Education and Operations Sr. Associate within our Healthcare & Scientific Industry Practice, you will serve as the front-line contact to non-profit volunteers and members from our healthcare associations who work to improve the quality of healthcare by establishing best practices and conducting leading edge research. Your primary focus will be educational conference planning, new and revised product implementation, webinars and other educational activities as needed.

What you will do:

  • Build and sustain strong member relations through attentive detail in handling member requests and volunteer interaction
  • Provide administrative and project support to the client and staff team, including database maintenance, batch processing and reporting
  • Serve as membership staff person, managing the organization's data and generating reports as needed
  • Coordinate and maintain financial projects, membership dues, publications orders, registration and AP/AR
  • Write and produce content for association member e-newsletters and other electronic communications
  • Maintain and update areas of the association website with current information, benefits, member programs, etc.
  • Assist with the preparation of conferences, committee and board meetings & seminars
  • Create and facilitate webinars with content related to client industries
  • Collaborate with various SmithBucklin service units including marketing, accounting, IT, and convention to provide the best client service possible
  • Serve as staff liaison to committees

This Role Might Be for You If

  • You demonstrate exceptional customer service skills
  • You exhibit strong written and verbal communication skills, with excellent attention to detail
  • You have strong skills in time management and organization
  • You display the ability to work independently and as part of a team
  • You have previous experience managing website content
  • You have the ability to travel 5% (once travel has resumed)

Basic Qualifications

  • Bachelor's degree from an accredited four-year institution
  • 1-2 years of relevant professional experience

Preferred Qualifications

  • Practical agency or nonprofit experience
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people regardless of position or compensation an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity
At SmithBucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Posted: 2020-11-16 Expires: 2020-12-17

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Education and Operations Sr. Associate

Chicago, IL 60611

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