21 days old

E-Sports Student Assistant

Lexington, KY 40507
Job Title E-Sports Student Assistant
Requisition Number DU07429
Department Name 3L810:ITS Information Service
Work Location Lexington, KY
Salary Range $8.75 per hour
Type of Position Student
Position Time Status Part-Time
Required Education


Required Related Experience

Previous customer service experience in a fast paced environment.

Required License/Registration/Certification


Physical Requirements

The essential job functions of this position require you to be indoors; sit for
extended periods of time; handle light-weight objects up to 25 pounds;
operate a computer and navigate multiple computer systems;


12-20 hours per week.
Days: Primarily Saturday and Sunday: scheduled hours between noon-8pm, some options for additional weeknight hours M-F between 4-9pm.

Job Summary

UK Information Technology Services (ITS) is seeking to hire temporary part time student position to support day to day operations in UK’s new Esports gaming lounge and innovation space.

The newly opened space called “The Cornerstone” is located on the corner of N. Limestone and Avenue of Champions and is the home of UK’s Esports arena and innovative teaching and learn spaces. This position will serve in a variety of support roles including but not limited to providing exceptional customer service. The position will ensure customers understand how to: use the facility’s services; access and play games; setup IDs and use payment systems; monitor customer’s behavior and actions; ensure customers follow facility’s rules. The position will also be responsible for maintain the facility’s equipment and systems. The position will work as part of ITS collaborative team and have the opportunity to learn new technical skills and grow their skills while also having senior level support available to support their assigned tasks. The position will also support other departmental and facility needs as required.

Skills / Knowledge / Abilities

must be able to communicate effectively through written, verbal and non-verbal mediums with individuals from various backgrounds; provide excellent customer service to all customers; maintain high levels of concentration and mental attention; and
have strong organizational, problem solving and time management skills.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Previous customer service experience in a fast paced environment

Deadline to Apply 03/30/2021
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2021-02-04 Expires: 2021-03-06

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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E-Sports Student Assistant

University of Kentucky
Lexington, KY 40507

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